Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Montecito is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
553 reviews
5 stars
199
4 stars
105
3 stars
42
2 stars
38
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many noting a lack of urgency and attentiveness.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, leading to dissatisfaction with the value for money.
Cleanliness
Several customers highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation conditions.
Order Accuracy
Many customers experienced problems with incorrect orders, particularly with online orders being incomplete or wrong.
Wait Times
Long wait times were a common complaint, often attributed to understaffing and poor management.
MA
Metaphysically Speaking - 8th House Alchemist
2 days ago
1.0
Why hire people who don't want to work there? Whoever was assigned to build the orders for in-store customers on 2/25/26 at 12pm needs to be fired. She was rude, wouldn't greet the customers, using her nasty phone while wearing gloves in the corner and played games on my double meat order. My neice needs a job and you need to hire her instead of people who don't want to work or be clean. The girl who worked the cash register was a Rockstar and you can tell who will be successful in life.
NT
Nick T.
3 days ago
1.0
There are 20 people in line and 1 person working the line at 530pm.
VV
Visakh Viswam
Jan 15, 2026
1.0
This location is one of the worst. First, all of the staff-including the person at the counter-are extremely rude. I regularly go to this location to get my lunch bowl, and every single time they give me a very small portion of protein. I have raised this issue with them countless times, yet nothing changes and the same poor portion control continues.
Even the manager is unprofessional and shows no respect toward customers.
EO
Erica Ortega
Jan 15, 2026
5.0
Lately Chipotle has been getting some negative reviews, so I thought I'd give this location some love. I order from here 1 to 3 times a week and I'm never disappointed. These are two different bowls, on two different days and both were so full that the metal lid on top was holding on for dear life. Its always hot, fresh, and the meat is a generous portion.
CD
Chris Davis
Jan 11, 2026
2.0
Food is good, but holy crap. What's the point of placing online orders for specified time frames if the foods never actually ready at set pickup time? It's not like it's a here and there issue, literally every online order is never ready on time.. o well.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 7170 N Durango Dr?
Chipotle Mexican Grill at 7170 N Durango Dr in Las Vegas is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Montecito located exactly?
It is located at 7170 N Durango Dr, Cannery Corner Shopping Center, across from Cannery Casino & Hotel in Las Vegas, NV 89149.
What types of food does Chipotle Mexican Grill Montecito serve?
Chipotle offers customizable Mexican-style fast casual food including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
How can customers order food from Chipotle Montecito online?
Customers can order online via Chipotle's official website or through the Chipotle app using provided links for quick ordering and delivery.
Does Chipotle Mexican Grill accept catering orders and gift cards?
Yes, they provide catering services, catering delivery, and also accept gift cards as payment.
Is Chipotle Montecito accessible to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What nearby restaurants can I visit before or after dining at Chipotle Montecito?
Nearby restaurants include Sorry Not Sorry Creamery for ice cream, Vitality Bowls for healthy options, Sammy's Woodfired Pizza & Grill, Blaze Pizza, and Krazy Sushi.
Are there convenient services near Chipotle Montecito for tasks like printing or shipping?
Yes, FedEx Office Print & Ship Center is nearby for printing and shipping needs, making it convenient to combine errands with your meal.
What coffee shops are near Chipotle Montecito for a drink or dessert?
Nearby coffee shops include Starbucks and Vitality Bowls, where you can enjoy coffee, smoothies, or health-conscious treats after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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