Chipotle Montecito is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, including rude staff, long wait times, and understaffing, leading to frustration among customers.
Food Quality
Customers reported inconsistent food quality, with complaints about undercooked rice, small portion sizes, and instances of hair found in food.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Management Concerns
Several customers expressed dissatisfaction with management, citing disorganization and a lack of urgency among staff.
CD
Chris Davis
1 day ago
2.0
Food is good, but holy crap. What's the point of placing online orders for specified time frames if the foods never actually ready at set pickup time? It's not like it's a here and there issue, literally every online order is never ready on time.. o well.
LB
Loretta Boyd
Jan 1, 2026
1.0
I got the carna asada burrito. As soon as I picked it up it dumped grease or something all over my clothes because the wrapper exploded.
CH
Christopher H
Dec 31, 2025
1.0
Always has only one worker on the line to save money. Line takes forever. Get 2 people back there like it used to be. Chipolte really going downhill
AS
Anand Sharma
Dec 30, 2025
5.0
Wish they had a plane to sit and eat
MF
Mike Frye
Dec 26, 2025
5.0
one guy making the food 1 standing there bagging the food 1 ringing u up. felt sorry for the inevitable guy working his tail off.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 7170 N Durango Dr?
Chipotle Mexican Grill at 7170 N Durango Dr in Las Vegas is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Montecito located exactly?
It is located at 7170 N Durango Dr, Cannery Corner Shopping Center, across from Cannery Casino & Hotel in Las Vegas, NV 89149.
What types of food does Chipotle Mexican Grill Montecito serve?
Chipotle offers customizable Mexican-style fast casual food including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
How can customers order food from Chipotle Montecito online?
Customers can order online via Chipotle's official website or through the Chipotle app using provided links for quick ordering and delivery.
Does Chipotle Mexican Grill accept catering orders and gift cards?
Yes, they provide catering services, catering delivery, and also accept gift cards as payment.
Is Chipotle Montecito accessible to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What nearby restaurants can I visit before or after dining at Chipotle Montecito?
Nearby restaurants include Sorry Not Sorry Creamery for ice cream, Vitality Bowls for healthy options, Sammy's Woodfired Pizza & Grill, Blaze Pizza, and Krazy Sushi.
Are there convenient services near Chipotle Montecito for tasks like printing or shipping?
Yes, FedEx Office Print & Ship Center is nearby for printing and shipping needs, making it convenient to combine errands with your meal.
What coffee shops are near Chipotle Montecito for a drink or dessert?
Nearby coffee shops include Starbucks and Vitality Bowls, where you can enjoy coffee, smoothies, or health-conscious treats after your meal.