Chipotle Venetian Grand Canal is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including small portions, excessive saltiness, and missing ingredients.
Service Speed
Customers frequently mentioned slow service and long wait times, particularly during busy hours.
Cleanliness
Several reviews pointed out unsanitary conditions, including health hazards related to food handling.
Overall Experience
The overall sentiment was negative, with many customers expressing dissatisfaction and recommending against visiting this location.
AG
Ankur Gupta
Dec 30, 2025
1.0
Very bad at service, the worst experience we ever had with Chipotle. I bought chips and they said no to a salsa cup when requested.
DA
Dmitry A
Dec 29, 2025
1.0
This location charges for extra beams. lol. What a joke.
NN
Niv Nozari
Dec 25, 2025
1.0
On Christmas Day, I bought two bowls from this place. First of all, the service is extremely slow and they create very long lines, as if they don’t care at all. They only half-fill the bowls, mostly with lettuce and rice, and if you want chicken or meat, you literally have to dig through the rice to find it.
The staff’s attitude is terrible, and all the soda cups are filled with mostly ice. I absolutely do not recommend this place it feels like you’re throwing your money away. Anywhere else would be better than here.
I was traveling and came from California, and I can confidently say this is the worst branch I have ever been to.
VC
Vision Consultancy
Dec 25, 2025
1.0
Worst restaurant, cheap trying to save money on employees, waited for 40 minutes in line , only 1 person was serving to 30 people in line
EL
Emilina Lucero
Dec 20, 2025
1.0
Rude girl bagging chips acts like she can’t see you wearing headphones 🎧 I will no longer purchase from this location
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 3377 Las Vegas Blvd S, Ste 2191, in the Venetian Food Court, Las Vegas, NV 89109.
What are the operating hours of Chipotle Mexican Grill at the Venetian Grand Canal?
Chipotle is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 11:59 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at the Venetian Grand Canal?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers and promotes an inclusive environment.
What are some nearby hotels and casinos close to Chipotle at the Venetian Grand Canal?
Nearby hotels and casinos include Aria, Las Vegas and Sands Hotel and Casino, making it convenient for visitors staying in these locations to dine at Chipotle.
What other dining options are available near Chipotle Mexican Grill at the Venetian?
Nearby dining options include Subway for sandwiches, Johnny Rockets for burgers, and Casanova for Italian and seafood cuisine.
Are there any nearby cafes or bars guests can visit before or after eating at Chipotle?
Yes, guests can visit JuiceFarm for smoothies and cafes, Breathe Oxygen Bar for a unique experience, or Waffle Bar at the Venetian Hotel for drinks and snacks.
Does Chipotle Mexican Grill provide catering services at this location?
Yes, Chipotle offers catering and catering delivery services at the Venetian Grand Canal location.