Chipotle McCarran is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported a mix of friendly and rude service, with some staff being praised for their helpfulness while others were described as unprofessional and dismissive.
Food Quality
There were numerous complaints about food quality, including issues with freshness, portion sizes, and availability of menu items.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common concern.
Staffing Issues
Several customers noted that the restaurant was often understaffed, leading to slow service and disorganization.
Overall Experience
While some customers enjoyed their meals and praised specific staff members, many expressed disappointment with their experiences, citing poor service and food quality.
VV
Vanessa Vasquez
Dec 31, 2025
5.0
Always in the mode for great customer service visits chipotle Mexican grill
AD
Adam Davis
Nov 23, 2025
5.0
Quick and friendly staff. Food was delicious, as always. Thanks!
TW
Theresa Wise
Nov 19, 2025
5.0
Love it
NM
Nick M
Nov 10, 2025
1.0
Manager with red hair is rude. Doesn’t want to help anyone. Gave this location 3 chances. Failed all 3 times. Never fajitas. Never salad. All workers to lazy to get it.
JC
Jason Comfort
Oct 18, 2025
4.0
I'm amazed this place has not only stayed open but is thriving like it plans to stick around for another twenty-odd years. It's a beautiful thing. If you're a Chipotle steak owner or you got lucky and were born into the Chipotle family; coming out of the womb all wet and gross while clenching onto one of their newborn sized afterbirths Chipotle affectionately calls s wet burrito.
Unlucky you because you lost the bet and your doc's today are the super duper special rotation of residents, so there's a brief moment of hilarity when momma bear is presented with her freshly wiped down and sanitized...Wet burrito?
Somewhere, some starving third year resident is dousing a baby head with tapatio and is all weirded out that his wet burrito is...Crying? It's all good, this sort of thing is what you call an insignificant occurrence and the hospital doesn't even blink twice.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill McCarran serve?
Chipotle McCarran is a fast-casual restaurant that offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill McCarran?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle McCarran offer pickup and delivery services?
Yes, Chipotle McCarran provides both in-store pickup and delivery options for customer convenience.
Can I order Chipotle McCarran food online or via a mobile app?
Yes, orders can be placed online at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
How does Chipotle McCarran ensure the quality of its ingredients?
The company follows "Food with Integrity" principles by sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle McCarran?
Chipotle McCarran accepts credit cards and offers gift cards as payment options.
Is Chipotle McCarran welcoming to the LGBTQ community?
Yes, Chipotle McCarran is identified as welcoming to LGBTQ customers.
What nearby dining options are available around Chipotle McCarran?
Nearby dining options include Sbarro (pizza restaurant), Hana Ramen (Japanese and noodle restaurant), Port of Subs (sandwich shop), Carl's Jr. (burger restaurant), and Starbucks (coffee shop).
Are there any nearby salons or spas close to Chipotle McCarran?
Yes, customers can visit Fantastic Sams Hair Salon, Vegas Style Salon, Chita Beseau Hair, and Diya Eyebrow Threading for hair and beauty services nearby.
How can nearby public services and stores benefit visitors to Chipotle McCarran?
Visitors can conveniently access services such as Verizon and Sprint mobile stores, FedEx Office Print & Ship Center, Lowe's Home Improvement, and the Bitcoin Depot ATM nearby for various needs before or after their meal.