Chipotle Mexican Grill

3.9
599 reviews
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About

Mexican Restaurant
Chipotle McCarran is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5715 S Eastern Ave, Las Vegas, NV
89119, United States

Hours

Reviews

3.9
599 reviews
5 stars
312
4 stars
105
3 stars
62
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some staff being praised for their helpfulness while others were described as unprofessional and dismissive.

Food Quality

There were numerous complaints about food quality, including issues with freshness, portion sizes, and availability of menu items.

Cleanliness

Many reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common concern.

Staffing Issues

Several customers noted that the restaurant was often understaffed, leading to slow service and disorganization.

Overall Experience

While some customers enjoyed their meals and praised specific staff members, many expressed disappointment with their experiences, citing poor service and food quality.
  • VV
    Vanessa Vasquez
    Dec 31, 2025
    5.0
    Always in the mode for great customer service visits chipotle Mexican grill
  • AD
    Adam Davis
    Nov 23, 2025
    5.0
    Quick and friendly staff. Food was delicious, as always. Thanks!
  • TW
    Theresa Wise
    Nov 19, 2025
    5.0
    Love it
  • NM
    Nick M
    Nov 10, 2025
    1.0
    Manager with red hair is rude. Doesn’t want to help anyone. Gave this location 3 chances. Failed all 3 times. Never fajitas. Never salad. All workers to lazy to get it.
  • JC
    Jason Comfort
    Oct 18, 2025
    4.0
    I'm amazed this place has not only stayed open but is thriving like it plans to stick around for another twenty-odd years. It's a beautiful thing. If you're a Chipotle steak owner or you got lucky and were born into the Chipotle family; coming out of the womb all wet and gross while clenching onto one of their newborn sized afterbirths Chipotle affectionately calls s wet burrito. Unlucky you because you lost the bet and your doc's today are the super duper special rotation of residents, so there's a brief moment of hilarity when momma bear is presented with her freshly wiped down and sanitized...Wet burrito? Somewhere, some starving third year resident is dousing a baby head with tapatio and is all weirded out that his wet burrito is...Crying? It's all good, this sort of thing is what you call an insignificant occurrence and the hospital doesn't even blink twice.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill McCarran serve?

Chipotle McCarran is a fast-casual restaurant that offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill McCarran?

The restaurant is open daily from 10:30 AM to 10:00 PM.