Chipotle Mexican Grill

3.9
595 reviews
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About

Mexican Restaurant
Chipotle McCarran is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5715 S Eastern Ave, Las Vegas, NV
89119, United States

Hours

Reviews

3.9
595 reviews
5 stars
308
4 stars
105
3 stars
62
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being praised for their friendliness while others were reported as rude and unhelpful.

Food Quality

Many customers expressed disappointment with the food quality, citing issues like cold or stale items, small portion sizes, and lack of fresh ingredients.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas being a common complaint.

Staffing Issues

Several reviews noted understaffing during busy times, leading to slow service and disorganization.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the overall management and quality of service at this location.
  • TW
    Theresa Wise
    5 days ago
    5.0
    Love it
  • NM
    Nick M
    Nov 10, 2025
    1.0
    Manager with red hair is rude. Doesn’t want to help anyone. Gave this location 3 chances. Failed all 3 times. Never fajitas. Never salad. All workers to lazy to get it.
  • JC
    Jason Comfort
    Oct 18, 2025
    4.0
    I'm amazed this place has not only stayed open but is thriving like it plans to stick around for another twenty-odd years. It's a beautiful thing. If you're a Chipotle steak owner or you got lucky and were born into the Chipotle family; coming out of the womb all wet and gross while clenching onto one of their newborn sized afterbirths Chipotle affectionately calls s wet burrito. Unlucky you because you lost the bet and your doc's today are the super duper special rotation of residents, so there's a brief moment of hilarity when momma bear is presented with her freshly wiped down and sanitized...Wet burrito? Somewhere, some starving third year resident is dousing a baby head with tapatio and is all weirded out that his wet burrito is...Crying? It's all good, this sort of thing is what you call an insignificant occurrence and the hospital doesn't even blink twice.
  • EG
    Evelyn G
    Oct 9, 2025
    1.0
    If I could give this location NEGATIVE stars I would 😂🤦‍♀️ first of all the two Mexican girls working in the front are VERY rude and impolite. Horrible service and nothing was ready to be served they were basically out of everything. The only reason I left with a smile was because of the cashier Jannie I believe her name was she was so sweet and helpful! I asked the girl on the second station if they had any vinaigrette and she said “don’t know” didn’t even look at me either and once I was checking out with Jannie she said “I heard you wanted vinaigrette” I said yesss do you guys have some by any chance she said “yes ofc it’s free with every purchase” she was SO SO SWEET she needs a raise!! Everyone seemed so miserable and rude working there except for her!!
  • JI
    Justin Ingraham
    Oct 2, 2025
    3.0
    The food was good. Service was a little slow. From the time we entered to the time we checked out was about 15 minutes. They had plenty of staff as well. Some food wasn't ready which limited options as well.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill McCarran serve?

Chipotle McCarran is a fast-casual restaurant that offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill McCarran?

The restaurant is open daily from 10:30 AM to 10:00 PM.