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Charleys Cheesesteaks

3.8
(284 reviews)

Business Details

5715 S Decatur, Las Vegas, NV
89118, United States
(702) 878-9170
https://order.charleys.com/menu/russell-decatur/

About

Sandwich RestaurantFast Food Restaurant

Location

Charleys Cheesesteaks
5715 S Decatur, Las Vegas, NV
89118, United States

Hours

Reviews

3.8
284 reviews
5 stars
180
4 stars
18
3 stars
12
2 stars
9
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service from staff, highlighting specific employees like Malcolm, Marcus, and Jarrett for their exceptional customer care.

Food Quality

The food received high marks for being fresh, hot, and delicious, with particular favorites being the cheesesteaks and wings.

Cleanliness

Many reviews noted the cleanliness of the restaurant, contributing to a positive dining experience.

Inconsistency Issues

Some customers reported issues with order accuracy and service speed, particularly during busy times, leading to mixed experiences.

Operational Hours

Several customers expressed frustration over inconsistent closing times, with some reporting that the restaurant closed earlier than advertised.
  • WA
    Wayland Anderson
    Feb 21, 2026
    1.0
    Screw this location. I should have drove the same distance in the other direction to a different Charleys. Hire new people at this place. They gave me the wrong sandwich twice in 10 min and had attitude.
  • KE
    Kevin Escobar
    Feb 19, 2026
    5.0
    I’ve been coming here for lunch since they opened! Always great food! The staff is very friendly. My new go-to!
  • AN
    Amy Nelson
    Feb 16, 2026
    5.0
    Craig and Marcus were amazing. They were friendly, kind and accommodating. Charleys should be proud to have them as employees! Craig and Marcus, thank you so much for a great experience and delicious food!
  • LL
    lizzie
    Feb 13, 2026
    5.0
    We had Philly cheesesteaks and they were fantastic. Made fresh to order. You can easily make adjustments to the sandwich. The bread was great. The meat was tasty. Very good cheesesteak. The staff is friendly. The restaurant is super CLEAN. It’s small inside with 4 tables. The music was too loud.
  • BB
    Becky Brown
    Feb 9, 2026
    5.0
    Amazing food, but even better service! Jarrett was welcoming, knowledgeable, and made my first visit such a great experience. Everything was delicious, and that peach lemonade alone is worth coming back for. Thank you for making my Monday great when it was trying to be a Monday!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours of Charleys Cheesesteaks on Russel Rd - NV?

Charleys Cheesesteaks on Russel Rd in Las Vegas is open every day from 10:00 AM to 10:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed all week.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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