Business Details
About
Sandwich RestaurantFast Food Restaurant
Location
Hours
Reviews
3.7
128 reviews
5 stars
77
4 stars
6
3 stars
7
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported problems with service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, flavor, and overall quality.
Inconsistent Hours
Several reviews mentioned that the restaurant closed earlier than advertised, causing inconvenience for customers.
Positive Staff Interactions
Despite the issues, many customers praised specific staff members for their friendliness and helpfulness.
- JJJaime Brown (Son Of Jah)Jan 5, 20265.0The service here was more than expected the staff is always friendly and nice. The food is always hot and fresh
- JBJessica BrownDec 30, 20255.0This place and atmosphere is the best I have had in a long time ....... Food ten out of ten great manager Malcolm and Marcus...
- SMSamuel McPhersonDec 15, 20251.0Ordered from their website. Google said they were open until 10pm and so did the Charleys official website. Unfortunately I got there to pick it up and it turned out that they closed at 8pm. Definitely a huge inconvenience and never got any food obviously
- TBTaLesha BerumenDec 14, 20255.0I’ve only ever been through the drive thru and don’t even really eat cheesesteaks but wanted to try and the food always comes out fresh hot and delicious, the employees are always friendly and the portion and ingredients are quality. This location has been the only one I’ve tried but always been happy. My daughter loves their boneless wings, the Italiano is what I’ve tried and so yummy! Thank you for always providing a great experience can’t wait to dine inside sometime!
- CPChapman PatrickDec 11, 20251.0Place 100% ripped me off by changing my sandwich only orders and wings only orders to combos and charging me basically double. I know this was purposeful because the cc screen didn’t show this total and then she walked away to basically induce me to walk away and turned right around when she saw I was still standing there she hesitated and then kept both receipts and told me my order #. I didn’t realize it until I saw the charge. Sandwich was good though.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks on Russel Rd - NV?
Charleys Cheesesteaks on Russel Rd in Las Vegas is open every day from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed all week.
Is there a drive-through service at Charleys Cheesesteaks on Russel Rd?
No, the drive-through service is closed every day at this location.
What are the pick-up hours for orders at Charleys Cheesesteaks?
Pickup orders can be placed daily from 10:00 AM to 10:00 PM at Charleys Cheesesteaks.
Does Charleys Cheesesteaks support takeout orders?
No, takeout orders are not available at this location as takeout hours are closed all days.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located in Las Vegas?
It is located at 5715 S Decatur, Las Vegas, NV 89118, USA.
What nearby restaurants can I visit around Charleys Cheesesteaks on Russel Rd?
Nearby restaurants include Sbarro and Angelina's Pizzeria, both offering different dining options for you to enjoy before or after visiting Charleys Cheesesteaks.
Are there nearby convenience stores or gas stations near Charleys Cheesesteaks?
Yes, nearby you can find Shell and Rebel Fuel gas stations, as well as a 7-Eleven convenience store for quick stops.
What nearby businesses or services can complement my visit to Charleys Cheesesteaks?
Nearby you will find places such as Blue Rhino Propane Exchange, O'Reilly Auto Parts, Western Union, and Putters Bar and Grill, offering a range of services and dining options to complement your visit.