Many customers praised the attentive and friendly service from staff members like Jenna, Jasmine, and Connor, highlighting their professionalism and ability to handle issues effectively.
Food Quality
Feedback on food quality was mixed; while some dishes were enjoyed, others were criticized for being bland, poorly prepared, or served in small portions.
Atmosphere
The restaurant's atmosphere received positive remarks for being warm and welcoming, although some reviews noted issues with cleanliness and maintenance.
Management Response
Several reviews mentioned the proactive involvement of managers like Tiffany and Jenna in ensuring customer satisfaction, though there were also complaints about management's handling of specific issues.
Inconsistency
Customers reported inconsistent experiences across different visits, with some expressing disappointment compared to previous visits or other locations.
PP
Pam Powell
Dec 30, 2025
5.0
Jenna was fantastic and gave excellent service to our family.
CK
Cindy Kta
Dec 22, 2025
5.0
We visited as a party of four and experienced a minor issue shortly after being seated. Our waitress, Samantha N., was incredibly sympathetic, compassionate, and professional in how she handled the situation. She immediately notified the manager, who came over right away to apologize and address the concern. We truly appreciated how quickly and respectfully it was handled, including a discount on our total bill.
I also want to mention that the food was excellent and the service was outstanding. I want to thank the entire team so much for their professionalism and for making sure we were taken care of. Samantha N. went above and beyond to make us feel comfortable, and her professionalism truly stood out.
SS
Sheila Smith
Dec 21, 2025
1.0
We went to Carrabba‘s on Friday Decemberthe 19th in Las Vegas at your Charleston Street address . The waitress came took our drink orders came back took our food orders which we both ordered the same thing and we ordered different dressings on our salads. Our salads came my husband had his correct dressing. My dressing was nonexistent. I asked for a side of creamy Parmesan dressing, which I had originally asked for my salad our entrées came a few moments later they were terrible. My husband had six shrimp in his pasta dish. I had four shrimp on my entree the sauce was tasteless. The pasta noodles tasted like cardboard. I asked the waitress for some cheese. She brought me the cheese that did not help. I poured the olive oil from the bread or my pasta. It still did not help. It was terrible service. Your tables are all scratched up no table cloths on there like your sister restaurant Bonefish Also when she finally brought our check and we gave her the credit card when she returned, I looked at the credit card and the receipt they did not belong to us. I have been to other Carrabba’s and other states specifically New Jersey this was the worst experience I had ever had, and I will never go back to Carrabba‘s again with a awful excuse for Service and Food
TG
T G
Dec 19, 2025
5.0
We enjoyed the lasagna and spaghetti bolognese. They have several different sauces that you can choose from. We really like the ambience. Jasmine did a great job with taking our order. She is very thorough and pays attention to detail. She is extremely knowledgeable and definitely management material.
DB
DIahnna Baxter
Dec 1, 2025
5.0
Jenna was amazing!! Love her energy and her knowledge of all upcoming events. Definitely be back!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular business hours for Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Thursday from 3:00 PM to 9:00 PM, Friday and Saturday from 12:00 PM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Carrabba's Italian Grill offer any happy hour specials?
Yes, happy hour is available every day from 3:00 PM to 6:00 PM at Carrabba's Italian Grill.
Can I order food for delivery or pickup from Carrabba's Italian Grill?
Yes, Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
Carrabba's Italian Grill is located at 8771 West Charleston Blvd, Las Vegas, NV 89117, USA.
Does Carrabba's Italian Grill have wheelchair accessible facilities?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restroom facilities.
What types of drinks and food options are served at Carrabba's Italian Grill?
The restaurant serves liquor, beer, wine, cocktails, coffee, small plates, vegetarian options, gluten-free dishes, comfort food, dessert, and has a children's menu.
Are there nearby attractions or services that I can visit before or after dining at Carrabba's Italian Grill?
Yes, nearby places include Fleming's Prime Steakhouse & Wine Bar for upscale dining, and various beauty salons like Emerge Beauty Skin Care and Permanent Makeup for a pampering session.
Is Carrabba's Italian Grill close to any wellness or spa centers?
Yes, nearby wellness options include Massage Bliss, Special Touch Skin Care with Violeta, and Relax Thai Massage Studio, making it convenient to relax before or after your meal.
How can nearby hair salons near Carrabba's Italian Grill enhance my visit?
You can combine your visit with nearby hair salons such as The Elite Skin Care, Studio Bronze Las Vegas, and Hair With Julie for beauty treatments before or after dining.