Buffalo Wild Wings

4.1
1485 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7345 South Durango Drive, Las Vegas, NV
89113, United States

Hours

Reviews

4.1
1,485 reviews
5 stars
820
4 stars
315
3 stars
123
2 stars
61
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality, with some praising the wings while others complained about cold, stale, or poorly prepared items.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.

Inconsistent Experience

Customers experienced significant variability in service and food quality, leading to frustration and disappointment.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the sports bar vibe while others noted cleanliness and maintenance issues.
  • JJ
    JDTV
    2 days ago
    1.0
    Very disappointed. $50 for 15 small pieces of boneless wings and 15 regular wings. Not tasty at all and amount of food for the price...
  • CP
    Chrissy Purnell
    6 days ago
    4.0
    Quick place to eat. Lots of TVs for sports. Food is decent. Service is great here.
  • JT
    Jim Tinlin
    Jan 4, 2026
    5.0
    Food was prepared and served fresh/hot. There were some issues with our server and the bill, something about having to straighten it out, so we were delayed a bit getting on with our day. Plenty of screens to watch a variety of games today. Be aware, Sundays are usually open seating so if you don't get there early you may be waiting for a table. There is a reasonable amount of parking although you may have to park around the corner if it's a busy day.
  • VX
    Vetzavet Xenia
    Jan 2, 2026
    1.0
    Got off work at 10:30pm and decided to go to this location it says online and at the door that they close at 12am i walked in at 11:10 and they did not want to sit us down they said only pick ups and that doors close at 11:30 i had never heard anything like that at any other buffalo wild wings.
  • LS
    Leslie Sánchez
    Dec 12, 2025
    1.0
    I have order 3 times from this place, and every single time something went wrong (missing wings or the wrong sauce) and after being lie from getting a refund I stupidly decided to order again. Today after several months of no eating or ordering from this specific restaurant I have decided to try again, so I went to pick up my order and I counted the wings bc I didn’t trust them to put the right amount (bc a prior incident) but I didn’t check for the right sauce. As I arrived in my home I noticed that it was no sauce on my wings (wrong order once again) so I called and after no solution from what I thought it was the manager (it wasn’t) I drove all the way back to the restaurant to return the wings and get my money back. After perhaps 15-25 min of trying to talk with the manager to get my refund the manager didn’t get out of his/her office to talk to me. So in all that time I have Chester and other girl trying to convince me of three things: 1. That those wings have the right sauce, they were just a little dry bc after 10 minutes the wings get a little bit dry and apparently tasteless too. They have the nerve to look at me on my face and try convince me that what I am seeing and what I had taste wasn’t plain wings but Lemmon pepper sauce wings a little bit dry. Arguing that I’ve been in that restaurant dining in and I have never have a issue (which is true, but I always have issues when I order to eat at home) and exactly because I had eat a lot times there is why I know that the order was wrong. 2. That I should take the new wings they got for me and go home, even after I said I just wanted my money back bc after leaving my comfy sofa to drive back and prove them that I have the wrong order to get my refund I have lose my appetite. He eventually processed my refund and even offered me to take those new wings for free (I didn’t take them though, my purpose is not get food for free is to get a refund for making me waste my time driving all the way over there and bc the prior incident has pile up and now I am annoyed) and also, because to get a refund shouldn’t take 15-25 minutes or more from a mistake that you as a restaurant made. If you as a food service provider make a mistake and your customer wants a refund you freaking give them a refund and don’t put your employees to talk the customer out of getting that refund. 3. To don’t write a bad review, bc according to them, they have a good customer service (although I never got to speak to that manager and it took me a long time to get the refund receipt and also it has been other incidents that I’ll write down) Even after all that I want to state that every time I dined in the restaurant it was a good. Chester is nice (I didn’t like the fact that he stall my refund that long but other that at he is always been nice). But take food from this restaurant to eat at home in my experience is a complete nightmare. Now, I’ll talk about the other two incidents First time I let it go bc I was tired and I was already in my house eating just 6 wings instead of 10 and I thought: well, people make mistakes. The second time I receive 8 wings instead of 10, I called and some girl answered the phone and said “the store is about to close and I am sorry about what happened but I’ll happily process a refund for you, it’s going to take from 7-10 business days” but the refund never came to my credit card, so I called a month later and someone else answered the phone and said “that’s weird, we usually don’t do any refunds but if she told you that is because it hasn’t been processed It shouldn’t take long for the refund to happen, I’ll look into that, thank you for calling” once again no refund on my credit card, so she lie to me about that refund and that is the reason I stopped eating there for a few months until today I decided to order from the app, but you already read about that.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Las Vegas specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings at 7345 South Durango Drive?

The restaurant is open Monday from 11:00 AM to 11:00 PM, Tuesday to Saturday from 11:00 AM to midnight, and Sunday from 9:30 AM to 11:00 PM.