With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Feedback on food quality is mixed; while many customers enjoyed the chicken and sides, others reported issues with undercooked items and inconsistent flavors.
Service Excellence
Numerous reviews highlight exceptional customer service, particularly praising staff members like Carlos and Alyssa for their friendliness and helpfulness.
Cleanliness
The restaurant is frequently noted for its cleanliness and inviting atmosphere, contributing positively to the overall dining experience.
Value for Money
Some customers expressed disappointment over additional charges for sauces and sides, while others felt the food was worth the price.
Family-Friendly Environment
The establishment is recognized as a family-friendly venue, with games and a welcoming atmosphere that appeals to customers of all ages.
JH
Jaime Hurst
Oct 5, 2025
1.0
Food was horrible and restraunt was dirty
DA
Dom A.
Oct 5, 2025
1.0
Closed at 9... Says 10..so disappointed.
CC
Casey
Oct 4, 2025
1.0
Worst food would not recommend as well as the tables were not clean and had a thick layer of something on them and drinks were flat tried 4 of them
AC
Al Campos
Sep 29, 2025
2.0
Being honest and fair, food is good! But... Went to try it out and they offered me a combo "Meal" I said yes. Got our food no drink??? I asked for our drink, they said "combo" does not include drink. OK had to get in line again to buy our drinks. When my number got called I asked for ketchup and ranch ( we ordered 3 combos ) She said.. sides are an EXTRA FEE so I would have to make line again and pay for them. Very very disappointed. My kids were really looking forward to try this place out. Not coming back. Oh and it's not cheap so it sucks you still have to pay for dressings.
TL
Teresa Long
Sep 25, 2025
5.0
Not a fan of the coleslaw. The chicken and fries were great. Excellent bang for your buck
Big Chicken offers dine-in service daily from 10:30 AM to 9:00 PM.
What are the drive-through hours at Big Chicken?
The drive-through at Big Chicken is open every day from 10:30 AM to 10:00 PM.
Does Big Chicken offer pickup and delivery services?
Yes, Big Chicken offers both in-store pickup and delivery services.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express for payment.
Where is Big Chicken located?
Big Chicken is located at 9595 Tropicana Ave, Las Vegas, NV 89147, USA.
What type of attire is appropriate at Big Chicken?
The attire at Big Chicken is casual.
What type of food does Big Chicken serve?
Big Chicken serves fast food specializing in chicken dishes, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
What nearby restaurants can I visit near Big Chicken?
Nearby restaurants include Metro Diner, known for breakfast and brunch, and What's Zaap? Thai Food if you're interested in Thai cuisine.
Are there any automotive services near Big Chicken?
Yes, nearby automotive services include Goodyear Superior Tires & Service, Superior Tire and Service, Tire Choice Auto Service Centers, and Just Brakes for repairs and tire services.
What family services are available near Big Chicken?
Nearby family and childcare services include Tropicana South Summerlin KinderCare and Kids Campus Learning Center preschools.