Big Chicken

4.4
507 reviews

About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
9595 Tropicana Ave, Las Vegas, NV
89147, United States

Hours

Reviews

4.4
507 reviews
5 stars
376
4 stars
53
3 stars
26
2 stars
21
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Feedback on food quality is mixed; while many customers enjoyed the chicken and sides, others reported issues with undercooked items and inconsistent flavors.

Service Excellence

Numerous reviews highlight exceptional customer service, particularly praising staff members like Carlos and Alyssa for their friendliness and helpfulness.

Cleanliness

The restaurant is frequently noted for its cleanliness and inviting atmosphere, contributing positively to the overall dining experience.

Value for Money

Some customers expressed disappointment over additional charges for sauces and sides, while others felt the food was worth the price.

Family-Friendly Environment

The establishment is recognized as a family-friendly venue, with games and a welcoming atmosphere that appeals to customers of all ages.
  • JH
    Jaime Hurst
    Oct 5, 2025
    1.0
    Food was horrible and restraunt was dirty
  • DA
    Dom A.
    Oct 5, 2025
    1.0
    Closed at 9... Says 10..so disappointed.
  • CC
    Casey
    Oct 4, 2025
    1.0
    Worst food would not recommend as well as the tables were not clean and had a thick layer of something on them and drinks were flat tried 4 of them
  • AC
    Al Campos
    Sep 29, 2025
    2.0
    Being honest and fair, food is good! But... Went to try it out and they offered me a combo "Meal" I said yes. Got our food no drink??? I asked for our drink, they said "combo" does not include drink. OK had to get in line again to buy our drinks. When my number got called I asked for ketchup and ranch ( we ordered 3 combos ) She said.. sides are an EXTRA FEE so I would have to make line again and pay for them. Very very disappointed. My kids were really looking forward to try this place out. Not coming back. Oh and it's not cheap so it sucks you still have to pay for dressings.
  • TL
    Teresa Long
    Sep 25, 2025
    5.0
    Not a fan of the coleslaw. The chicken and fries were great. Excellent bang for your buck

Frequently Asked Questions About Big Chicken

Does Big Chicken accept reservations?

No, Big Chicken does not accept reservations.

What are the dine-in hours at Big Chicken?

Big Chicken offers dine-in service daily from 10:30 AM to 9:00 PM.