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Brand Certified

Arby's

3.7
(969 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7035 N. Durango Drive, Las Vegas, NV
89149, United States

Hours

Reviews

3.7
969 reviews
5 stars
388
4 stars
242
3 stars
125
2 stars
73
1 star
141

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, old, and poorly assembled items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

While some customers praised the cleanliness of the location, others noted issues such as dirty condiment areas and unpleasant odors in restrooms.

Positive Staff Interactions

Several customers mentioned positive experiences with specific staff members who provided excellent service.
  • CC
    Cali
    Feb 10, 2026
    2.0
    Used to love this place, but recently within three last 4 months or so something has changed. Food is terrible, cold, old. :( sucks. They were my go to place then they changed all their employees and now its just inedible. Spent 40+ for things I couldn't even stomach.
  • TR
    Tori Russell
    Jan 26, 2026
    5.0
    I want to leave a review for the manager on duty Tristan. He had a phenomenal service. It was super kind.!
  • JO
    Jersey outlaw
    Dec 31, 2025
    1.0
    Compared to previous trips, I ordered the brisket sandwich. And it was literally a quarter of the thickness of meat that it used to be. It was literally as thick as a hamburger, and probably twice the price.
  • MM
    Melissa MD
    Dec 21, 2025
    1.0
    The worst drive through service ever, orders never right and staff gives you so much attitude I would never go here again. Goodbye Arby’s. You are terrible.
  • BS
    Brennan Smith
    Dec 20, 2025
    1.0
    8pm today, Saturday 20 December 25, I Forgot to ask for Horsey sauce, so I parked and walked inside. I was greeted by big puffs of Marijuana smoke by 2 employees watching a phone sitting outside the front door. Made my way inside to ask for Horsey sauce and Arby sauce, and instead of just getting a couple packets, I got “what, there wasn’t any in the bag?” After dropping the packets on the counter in front of me, she seemed less than pleased to give me a couple packets of sauce. What an experience, I think I’ll pass next time, while the employees puff puff pass.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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