Arby's

3.9
632 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3477 S Durango Dr, Las Vegas, NV
89117, United States

Hours

Reviews

3.9
632 reviews
5 stars
301
4 stars
131
3 stars
100
2 stars
44
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or lacking in flavor.

Service Issues

Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the establishment, while others reported unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to the quality of food received.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and enjoyable meals.
  • R7
    Ray Orta 702-277-3177
    Jan 2, 2026
    5.0
    The steak bites are excellent. Perfect snack, much better for you than chicken nuggets.
  • CM
    Christopher Martin
    Dec 20, 2025
    1.0
    Worst customer service I've experienced in a long while. The girl working the front counter was on her phone when I walked in, and repeatedly while I was waiting for my order. No greeting, no 'what can I get you?', no 'have a good night.' Saw a phone sitting on the prep station in the back. Usually this location has friendly staff. Not tonight (12/19/25). Likely never coming back to this location.
  • JM
    Jojo Michev
    Nov 12, 2025
    5.0
    They've got the meats. I normally get 2 basic roast beefs and they're good
  • CP
    corbie pollard
    Nov 6, 2025
    3.0
    French fries are bomb.
  • JN
    Justice Neri
    Oct 27, 2025
    1.0
    My boyfriend was influenced off TikTok to try the viral “steak bites” he enjoyed his meal but unfortunately it ended him in the hospital. Severe food poisoning; clearly they’re not using proper handling techniques.