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Arby's

3.4
(50 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3477 S Durango Dr, Las Vegas, NV
89117, United States

Hours

Reviews

3.4
50 reviews
5 stars
20
4 stars
11
3 stars
3
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the beef and cheddar while others reported cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rude or inattentive service.

Cleanliness

Several customers noted that the restaurant was clean, but there were also complaints about unsanitary conditions and poor food handling.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Wait Times

Long wait times in both drive-thru and dine-in settings were a common complaint, impacting overall customer satisfaction.
  • R7
    Ray Orta 702-277-3177
    Jan 2, 2026
    5.0
    The steak bites are excellent. Perfect snack, much better for you than chicken nuggets.
  • CM
    Christopher Martin
    Dec 20, 2025
    1.0
    Worst customer service I've experienced in a long while. The girl working the front counter was on her phone when I walked in, and repeatedly while I was waiting for my order. No greeting, no 'what can I get you?', no 'have a good night.' Saw a phone sitting on the prep station in the back. Usually this location has friendly staff. Not tonight (12/19/25). Likely never coming back to this location.
  • JN
    Justice Neri
    Oct 27, 2025
    1.0
    My boyfriend was influenced off TikTok to try the viral “steak bites” he enjoyed his meal but unfortunately it ended him in the hospital. Severe food poisoning; clearly they’re not using proper handling techniques.
  • BJ
    Big Jon
    Oct 9, 2025
    5.0
    Clean place, good food, and good service.
  • JS
    Jacob Stockwell
    Sep 20, 2025
    1.0
    Slowest service ever. I was in the drive thru for 25 mins.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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