While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The only complaint, which is not really a complaint, is that you have to order on a kiosk as they (team member) do not help with your order. I did end up paying for something that was actually included with my order which was mildly annoying. The team was friendly and I did not have to wait long.
JH
Jeff Howey
Mar 20, 2026
1.0
How can chicken be both burned to a crisp (on the outside) and cold (on the inside). Bone dry and small servings.
Also, never do delivery from here. It will eventually arrive. Maybe. An hour later than promised.
JT
Jay T
Mar 20, 2026
4.0
Prepared well. Good service. Newly remodeled. Compared to most el Pollo loco restaurants this one is a level up.
DD
desiree degraffenreid
Feb 25, 2026
2.0
The drive through guy was rude and sucks at taking orders. We checked the bag because he was so crappy. We were sure that something was missing and sure enough he forgot a whole order not to mention the chip bag was turned upside down in the bottom of the bag and there’s bits of cold chicken probably from a different order inside the bag we had to go inside where we were met with more sucky people who ignored us to replace the order that they never rang us up for it also, I’d appreciate it if you got rid of that pizza face handling our food. We had ordered three combos one whole order, missing two sides and a drink. Update- I was contacted by a gentleman named Christian I appreciate him taking to time to reach out and listen to our concerns.
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open from 10:00 AM to 10:30 PM Monday, Tuesday, Thursday, Friday, and Saturday; from 10:00 AM to 8:30 PM on Wednesday; and from 10:00 AM to 10:30 PM on Sunday.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 9460 W Sahara Ave, Las Vegas, NV 89117, USA.
Can I order food online from El Pollo Loco's Las Vegas location?
Yes, you can order food online through their official ordering site at https://order.elpolloloco.com/menu/w-sahara-ave-s-fort-apache-rd or by using the El Pollo Loco app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer drive-through service and free Wi-Fi?
Yes, El Pollo Loco provides drive-through service and free Wi-Fi for customers.
How is the chicken prepared at El Pollo Loco?
El Pollo Loco uses whole chickens marinated in a special blend of herbs, spices, fruit juices, and garlic, expertly fire-grilled on signature open-flame grills before being hand-cut into Mexican entrees.
Are there other dining options near El Pollo Loco on W Sahara Ave, Las Vegas?
Yes, nearby dining options include KFC for fast food and Tropical Smoothie Cafe for smoothies and casual eats. Also, the Burgundy French Bakery Cafe Bistro offers a bakery and French-style cafe experience close by.
What nearby services are available around El Pollo Loco for customers?
Nearby services include multiple real estate agencies like Keller Williams Realty offices, financial advisors such as Edward Jones, and medical facilities including University Medical Center UMC and UMC Quick Care Urgent Care.
How can customers combine a visit to El Pollo Loco with local wellness or beauty services?
Customers can visit nearby wellness centers like Miracle Wands Wellness Center for holistic massage and spas, or hair and beauty salons such as HQ Nails and Blow N Go Hairbar close to El Pollo Loco.
Is there public transit or accessible landmarks near El Pollo Loco to help customers find it easily?
While specific transit stations are not listed, customers can use popular landmarks like the adjacent KFC, Tropical Smoothie Cafe, or University Medical Center UMC to locate El Pollo Loco at 9460 W Sahara Ave.
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