While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
They change the tostada size its more smal they used to be
AQ
Aman Qadir
Jan 13, 2026
1.0
** Updated Review **
I had to update my review because of a terribly bad experience at this location.
I ordered a Pollo Bowl combo with chips instead of tortillas and a large Horchata with LIGHT ice through the Drive-thru
What I got was a Pollo Bowl with tortillas, a large lukewarm Horchata with NO ICE and it tastes watered down like its been diluted with tap water. AND NO FORK! HOW AM I SUPPOSED TO EAT MY MEAL?!
I parked and went inside to get my fork and ask about the chips and stood at the counter with no one else in line and got told to "wait" after waiting for 7-8 minutes with no one helping me, I even overheard the drive-thru worker boast about how they put "two fast people together so mistakes will happen but its fast so its fine" I left because I was already late for work and at that point frustrated with the entire experience.
I am EXTREMELY unhappy with my experience and this will make me think twice about returning to this location.
SE
Stacy Eiberg
Jan 12, 2026
1.0
The food we got the other night wasn’t even edible $36 and we had to throw it away. Serving that is an embarrassment
KJ
Kristin Johnson
Dec 30, 2025
3.0
I just ordered 3 tacos. All workers were eating or just coming back in from lunch. There was 1 guy working the drive thru and the front. I waited forever for my little 3 tacos, side of sour cream. The chicken was over cooked.
SA
sharon Ann
Oct 25, 2025
1.0
Ate there Thursday and I am still having stomach issues! Had the double chicken tostada. I should have known the shall was stale and had a hole in the bottom that I was unaware of until I was almost finished. They really need to make sure the food is fresh.
What are the regular operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open Monday through Saturday from 09:30 AM to 10:00 PM, and on Sundays from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their food from home.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine with a focus on fire-grilled chicken dishes and handmade salsas and guacamole.
Can I place an online order for pickup or delivery at El Pollo Loco?
Yes, you can place online orders for pickup or delivery through their menu ordering site.
What are the accepted payment methods at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for its customers.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for your convenience.
Are there other dining options near El Pollo Loco?
Yes, nearby dining options include R Burgers for American fast food, Burger King for classic burger meals, and Round Table Pizza if you prefer Italian-style pizza.
Are there places nearby where I can enjoy beauty and spa services after dining at El Pollo Loco?
Yes, nearby beauty and spa options include Warm Spring Nail Spa, Golden Shears Hair Salon, and Signature Nails & Spa for relaxing treatments after your meal.
What nearby gyms or fitness centers are close to El Pollo Loco?
Close to El Pollo Loco, you can find Camp Rhino and Rhino Ninja Gym, both offering fitness and sports activities if you want to work out before or after dining.
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