Brand Certified
El Pollo Loco
3.9(1425 reviews)
Certified by El Pollo Loco • Apr 12, 2026
Business Details
4011 E Charleston Blvd, Las Vegas, NV
89104, United States
Certified by El Pollo Loco • Apr 12, 2026
(702) 459-0987
Certified by El Pollo Loco • Apr 12, 2026
https://restaurants.elpolloloco.com/nv/las-vegas/4011-e-charleston-blvd
Certified by El Pollo Loco • Apr 12, 2026
About
Certified by El Pollo Loco • Apr 12, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 12, 2026
Hours
Certified by El Pollo Loco • Apr 12, 2026
Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:30 PM
Sunday10:00 AM - 10:30 PM
Reviews
3.9
1,425 reviews
5 stars
727
4 stars
263
3 stars
196
2 stars
69
1 star
170
- VQVanessa Quintana-Lopez3 days ago4.0Giving this place a 3 start review on service because I can't stand this new kiosk self service for placing my order I never wanted to work this much when I went out to eat and it takes longer than just placing my order with a human carrier and I might as well be on the payroll if I have to take my own order please get rid of these kiosks I'm fast food places it defeats the whole purpose of fast food restaurants entirely. We don't need AI n smart things to do every thing for us. Let's stop being so lazy.
- MLMarsha LaurentMar 20, 20264.0We love El Pollo Loco but don't have one near us. We were happy to find this nice new one in Las Vegas. The food was good but was disappointed at the smaller chicken and sides and the higher cost. $21.00 for 4 pieces of chicken and 2 SMALL sides and a drink. Didn't order more sides as they were $5.00 each.
- SBSandra BonillaMar 19, 20261.0Pase al pollo loco adentro del restaurante que mal servicio la verdad aún no cierran no quisieron atenderme quería ordenar me dijeron que cierran ah las 9
- DDDCCMar 17, 20261.0Be aware that those two ordering kiosks are double sided, but only one side works at a time. Ridiculous right? I was placing my order, then an empoyee behind the counter told me I couldn't use because he was using it. The screen on my side did not say it could not be used. How is the customer supposed to know? The screen should blank out or say "in use" so the customer won't place their order. They want the customer to place their own order, obviously right?. But make it difficult to do so. The employees should have a separate system to enter orders for people that can't do it themselves. Or add a couple more kiosks. I just left and ate at Popeyes where placing an order isn't complicated. Ridiculous. Also, people are walking in constantly, stealing soda out of the machine. They might want to shut it down again.
- KSK. S.Mar 2, 20261.0Uses automated self serve machines that don't provide the options to order the same meal I always have. Unfortunate to see El Pollo Loco lower their standards this badly, used to be a higher quality chain.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Las Vegas?
El Pollo Loco in Las Vegas is open daily from 10:00 AM to 10:30 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 4011 E Charleston Blvd, Las Vegas, NV 89104, USA.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service for customer convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa.
How can I place an order online for El Pollo Loco?
You can place an order online at https://order.elpolloloco.com/menu/e-charleston-blvd-lamb-blvd or use the El Pollo Loco app available in the App Store.
Does El Pollo Loco have a drive-through?
Yes, this location features a drive-through for quick and convenient service.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers at this location.
Are there any other Mexican restaurants near El Pollo Loco?
Nearby Mexican restaurants include Carreta La 621, Ava's at Charleston, Tacos San Francisco food truck, and La Puerta Negra Mexican Kitchen and Bar which you might want to visit before or after your meal.
What nearby services can help with medical needs around El Pollo Loco?
Nearby medical services include Mojave Mental Health and Tottori Allergy and Asthma Associates, which may be useful if you are visiting the area and need health care.
Is there a place to get cash or use an ATM near El Pollo Loco?
Yes, there are several ATMs nearby including RockItCoin Bitcoin ATM, CoinFlip Bitcoin ATM, Bitcoin Depot - Bitcoin ATM, and a Bank of America ATM for your convenience.
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