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El Pollo Loco

3.9
(1425 reviews)

Business Details

4011 E Charleston Blvd, Las Vegas, NV
89104, United States
(702) 459-0987

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
4011 E Charleston Blvd, Las Vegas, NV
89104, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:30 PM
Sunday10:00 AM - 10:30 PM

Reviews

3.9
1,425 reviews
5 stars
727
4 stars
263
3 stars
196
2 stars
69
1 star
170
  • VQ
    Vanessa Quintana-Lopez
    3 days ago
    4.0
    Giving this place a 3 start review on service because I can't stand this new kiosk self service for placing my order I never wanted to work this much when I went out to eat and it takes longer than just placing my order with a human carrier and I might as well be on the payroll if I have to take my own order please get rid of these kiosks I'm fast food places it defeats the whole purpose of fast food restaurants entirely. We don't need AI n smart things to do every thing for us. Let's stop being so lazy.
  • ML
    Marsha Laurent
    Mar 20, 2026
    4.0
    We love El Pollo Loco but don't have one near us. We were happy to find this nice new one in Las Vegas. The food was good but was disappointed at the smaller chicken and sides and the higher cost. $21.00 for 4 pieces of chicken and 2 SMALL sides and a drink. Didn't order more sides as they were $5.00 each.
  • SB
    Sandra Bonilla
    Mar 19, 2026
    1.0
    Pase al pollo loco adentro del restaurante que mal servicio la verdad aún no cierran no quisieron atenderme quería ordenar me dijeron que cierran ah las 9
  • DD
    DCC
    Mar 17, 2026
    1.0
    Be aware that those two ordering kiosks are double sided, but only one side works at a time. Ridiculous right? I was placing my order, then an empoyee behind the counter told me I couldn't use because he was using it. The screen on my side did not say it could not be used. How is the customer supposed to know? The screen should blank out or say "in use" so the customer won't place their order. They want the customer to place their own order, obviously right?. But make it difficult to do so. The employees should have a separate system to enter orders for people that can't do it themselves. Or add a couple more kiosks. I just left and ate at Popeyes where placing an order isn't complicated. Ridiculous. Also, people are walking in constantly, stealing soda out of the machine. They might want to shut it down again.
  • KS
    K. S.
    Mar 2, 2026
    1.0
    Uses automated self serve machines that don't provide the options to order the same meal I always have. Unfortunate to see El Pollo Loco lower their standards this badly, used to be a higher quality chain.

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Las Vegas?

El Pollo Loco in Las Vegas is open daily from 10:00 AM to 10:30 PM.

Where is El Pollo Loco located?

El Pollo Loco is located at 4011 E Charleston Blvd, Las Vegas, NV 89104, USA.

Brand Certified Facts from El Pollo Loco

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Certified April 12, 2026Yext Knowledge Graph
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