While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vegas,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Food was excellent! BUT.... The tables, floors, and bathrooms were pretty disgusting, and we were there at opening. Kids working there were welcoming. I hope at least the kitchen is clean?! A few unsheltered people hanging out inside, not customers, and random people coming in to get ice from the soda machine without purchasing anything. Just a weird experience.
WV
Word of God Christian Church Las Vegas
Apr 5, 2026
2.0
Bad day
ES
Ernest Sanchez
Apr 2, 2026
4.0
Great experience!
KD
Katherine Derreberry
Mar 30, 2026
1.0
Ordered over $100 worth of food on the app for delivery. Had items missing from my order and called to have them replaced. I had to go pick up the items that were missing because they couldn't have them delivered and the "manager" said he couldn't compensate any of my delivery fees back that I paid, just offered a free item from the store. Even picking up the items took almost 30 minutes in the store waiting. Terrible customer service.
AT
Angel Trujillo
Mar 18, 2026
3.0
A strong 3 stars for me. For the most part I’ve gotten food made properly. But it’s always a miss and a miss with it comes to condiments. Always forgetting to put some with the order or even asking if we’d like some. Proper care with the food wouldn’t hurt either. Photo provided.
What are the regular opening hours of El Pollo Loco in Las Vegas?
El Pollo Loco is open every day from 9:30 AM to 10:30 PM.
Does El Pollo Loco offer food delivery services?
Yes, El Pollo Loco provides delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for customer convenience.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at El Pollo Loco for guests.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app, available in the Apple App Store.
Where is El Pollo Loco located in Las Vegas?
El Pollo Loco is located at 7096 N Durango Dr, Las Vegas, NV 89149.
Are there any optometrists nearby El Pollo Loco where I can get an eye check-up?
Yes, Lawrence Wang optometrist and Centennial Family Eyecare are nearby for eye care services.
What food options are near El Pollo Loco if I want to try different cuisines?
Nearby, you can find Market Grille Cafe offering Greek and Mediterranean dishes, and China One for Chinese cuisine.
Where can I fuel up my car near El Pollo Loco?
Kroger Fuel is a convenience store and gas station located nearby, perfect for refueling your vehicle before or after dining.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: