McDonald's

3.0
2449 reviews
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Business Details

31900 Las Vegas Blvd S, Jean, NV
89019, United States
(702) 382-8800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31900 Las Vegas Blvd S, Jean, NV
89019, United States

Hours

Reviews

3.0
2,449 reviews
5 stars
666
4 stars
411
3 stars
383
2 stars
255
1 star
734

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and poor communication.

Cleanliness

Multiple customers reported dirty tables and bathrooms, indicating a lack of cleanliness in the restaurant.

Food Quality

Several reviews mentioned cold, poorly prepared, or stale food, with complaints about incorrect orders and food safety issues.

Service Speed

Many customers expressed frustration over extremely slow service, with long wait times reported for both drive-thru and in-store orders.

Pricing Issues

Customers noted that prices were higher than expected for McDonald's, with some feeling that the value did not match the quality of food and service.
  • MH
    Mason Hudson
    Nov 17, 2025
    1.0
    Was told they don't sell lattes anymore that they can't do split payments anymore or that the McChicken wasn't on the menu anymore I was made to wait 25 mins for fast food for a burger insane
  • DP
    Dan Parker
    Nov 16, 2025
    1.0
    Absolutely awful customer service. Watched the person in front of me in the drive thru wait 10 minutes to have their order taken. I had already placed an order and paid. I get to the box and had to wait an additional 5 minutes just to be told it’s 15 minutes past the breakfast menu and they won’t make my order. Absolutely pathetic.
  • MA
    Matthew al
    Nov 16, 2025
    1.0
    Attempted to order a water this varies per franchise typically a dollar is charged they put ice tea on the order which is 150 percent over that, and i pointed it out and they said they had to charge, wrong sku!
  • JE
    Joseph Eggebeen
    Nov 15, 2025
    5.0
    Me, my kid, and probably 40 other folks descended upon this restaurant yesterday evening. The place was clean and tidy, even after a supper rush. The manager made it clear that orders would take about 10 minutes because they were busy, and that they were out of tea and lemonade. We ordered, got our food in maybe 7 minutes, ate good McDonald's food, and had an easy evening. This was a great easy supper.
  • JT
    John Tosto
    Nov 11, 2025
    2.0
    Every time I come to McDonald's I'm embarrassed for them. Their service versus In N Out and Chik Fil A is so bad. There's not one person working the front. I cannot even talk to anyone for a cup of water. If there was a better option, I would have not come to McDonald's. Hire more people!!!!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 31900 Las Vegas Blvd S, Jean, NV?

McDonald's at this location is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that is open 24/7.