Wendy's

3.3
1030 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1131 W. Sunset, Henderson, NV
89014, United States

Hours

Reviews

3.3
1,030 reviews
5 stars
364
4 stars
196
3 stars
134
2 stars
90
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported excessively slow service, with wait times often exceeding 20 minutes for orders.

Food Quality

Food quality was inconsistent, with several complaints about cold, stale, or improperly prepared items.

Staff Attitude

Customer service experiences varied widely; some staff were praised for friendliness, while others were noted for rudeness or lack of attentiveness.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Several reviews indicated poor management practices, including inadequate staff training and lack of oversight.
  • ML
    Melinda Lawrence
    6 days ago
    1.0
    Fries weren't the usual and the taco salad was the wrong size
  • MD
    Mike Dang
    Nov 11, 2025
    5.0
    Thank you Wendy's for your Veterans Day meals. The food and the service were excellent and fast.
  • TZ
    Tanner Zellitti
    Nov 8, 2025
    1.0
    Ordered four chicken sandwiches. We were the only people in the drive-through. Was asked to pull forward waited over 10 minutes. We were told we had to pay to get a ranch sauce and they cost extra, Got our food: french fries were cold and they didn’t even get the order for the potatoes right. Gave us something else on the menu instead. They also wrapped the spicy chicken sandwich with a normal wrapper and a regular sandwich with the spicy rapper.
  • ES
    Eric S
    Nov 4, 2025
    3.0
    They now have you asking at Wendy's where's the beef. Pretty sad how bad their burgers have gotten in regards to their size and quality.
  • JJ
    Jakob
    Nov 1, 2025
    1.0
    Slowest drive-thru EVER!! Waited 20 minutes in the line and they still got our order wrong. Along with that, the lady working the window was clearly under the weather.

Frequently Asked Questions About Wendy's

Is Henderson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.