Wendy's

3.5
460 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11011 South Eastern, Henderson, NV
89052, United States

Hours

Reviews

3.5
460 reviews
5 stars
157
4 stars
121
3 stars
61
2 stars
33
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a manager, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold, old, or incorrect food items, with specific complaints about fries and other menu items being unsatisfactory.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poorly packaged food.

Cleanliness

The dining area and facilities were frequently described as dirty and poorly maintained, contributing to an overall negative impression.

Drive-Thru Experience

Long wait times and poor service in the drive-thru were common complaints, with some customers leaving without placing an order.
  • KK
    Kamryn Kendall
    Nov 6, 2025
    1.0
    My entire wrap fell apart and my fries were cold.
  • CG
    Cammie G
    Oct 12, 2025
    1.0
    Went to this Wendy’s tonight and both of the frostys I got were liquid! It was literally the consistency of soup! I’ve never seen this at any Wendy’s before. I’m disappointed with the quality of the food at this location! Even last time I went there the chicken on the salad was hard and tough to eat and on my baked potato instead of having chopped bacon there were two strips on bacon on it. This Wendy’s has gotten so lazy and sloppy!
  • HR
    Henry robinson
    Aug 22, 2025
    3.0
    Fries where cold and old.
  • SC
    Samantha Corona
    Aug 11, 2025
    1.0
    Do not put in door dash orders here it's a pain when you get a call saying they are out of half the things you ordered and now you need to deal with refunding all the coworkers on your door dash order. If you are out of so many offerings maybe you should shut down online ordering until you fix it. Update: and then we looked at the few items we were able to get and none of them had bacon when they are all supposed to be baconaters and bacon breakfast sandwiches.
  • LL
    Lamar Lake
    Aug 6, 2025
    1.0
    Usually this is a good location but the breakfast team is so rude. The lady at the drive thru didn't even want to speak to me when I came thru and she gave me the oldest fries they had. Didn't even get a receipt. Never again at least not for breakfast

Frequently Asked Questions About Wendy's

Is South Eastern #28 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.