Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a manager, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold, old, or incorrect food items, with specific complaints about fries and other menu items being unsatisfactory.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poorly packaged food.
Cleanliness
The dining area and facilities were frequently described as dirty and poorly maintained, contributing to an overall negative impression.
Drive-Thru Experience
Long wait times and poor service in the drive-thru were common complaints, with some customers leaving without placing an order.
KK
Kamryn Kendall
Nov 6, 2025
1.0
My entire wrap fell apart and my fries were cold.
CG
Cammie G
Oct 12, 2025
1.0
Went to this Wendy’s tonight and both of the frostys I got were liquid! It was literally the consistency of soup! I’ve never seen this at any Wendy’s before. I’m disappointed with the quality of the food at this location! Even last time I went there the chicken on the salad was hard and tough to eat and on my baked potato instead of having chopped bacon there were two strips on bacon on it. This Wendy’s has gotten so lazy and sloppy!
HR
Henry robinson
Aug 22, 2025
3.0
Fries where cold and old.
SC
Samantha Corona
Aug 11, 2025
1.0
Do not put in door dash orders here it's a pain when you get a call saying they are out of half the things you ordered and now you need to deal with refunding all the coworkers on your door dash order. If you are out of so many offerings maybe you should shut down online ordering until you fix it.
Update: and then we looked at the few items we were able to get and none of them had bacon when they are all supposed to be baconaters and bacon breakfast sandwiches.
LL
Lamar Lake
Aug 6, 2025
1.0
Usually this is a good location but the breakfast team is so rude. The lady at the drive thru didn't even want to speak to me when I came thru and she gave me the oldest fries they had. Didn't even get a receipt. Never again at least not for breakfast
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Henderson, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Henderson, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (702) 990-8620.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Eastern #28 Wendy’s serve breakfast?
Yes, this Wendy’s location in Henderson, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 11011 South Eastern in Henderson, NV currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM until 1:00 AM.
Does Wendy's at 11011 South Eastern offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location online or through an app?
You can order via Wendy's mobile app or the website order.wendys.com and select this location for pickup or delivery where available.
Does this Wendy's restaurant accept major credit cards and cash?
Yes, payment options include American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for Wendy's at this Henderson location?
Menu and pricing can be viewed at menu.wendys.com by selecting this specific location.
How do I provide feedback or contact Wendy's at 11011 South Eastern?
You can call (702) 990-8620, use the Customer Care Live Chat on Wendy's contact page, or complete the Customer Satisfaction Survey online.
Which nearby restaurants can I visit before or after dining at Wendy's?
Nearby options include Black Mountain Grill (American), I Love Sushi (Japanese), and Taco Bell (Mexican), providing a variety of dining choices.
Are there convenient services near Wendy's for errands or shopping?
Yes, Walgreens pharmacy and Speedee Mart convenience store are close by for errands or quick shopping.
What nearby amenities can enhance my visit to Wendy's?
You can enjoy a coffee at Dark Moon Coffee Roasters or get your car washed at 7 Hills Hand Car Wash nearby.