Wendy's

3.3
1293 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4450 E. Sunset Rd, Henderson, NV
89014, United States

Hours

Reviews

3.3
1,293 reviews
5 stars
420
4 stars
275
3 stars
189
2 stars
106
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders frequently being incorrect.

Food Quality

Many reviews mentioned cold, reheated, or poorly prepared food, including overcooked fries and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions in the dining area and bathrooms.

Staff Behavior

Customer service was often criticized, with reports of rude or inattentive staff, and a lack of proper training.

Management Problems

Several reviews pointed to poor management and organization, leading to a chaotic environment and unsatisfactory customer experiences.
  • BK
    Brad Kit
    Nov 11, 2025
    4.0
    Expensive
  • BH
    Braden Hunsaker
    Nov 11, 2025
    1.0
    On the Wendy’s menu, it shows that the bacon and I have two patties, but then they tried to sell us down to a single patty, but after her search it up on Google, they’re actually not allowed to sell a single double or triple patty you have to ask for it but this so a single patty and that only wanted the double one we had to charge an extra $2.50 to add an existing patty to the burger, which also violet’s health code concerns
  • LE
    Lahmad Evans
    Nov 11, 2025
    1.0
    I’ve had a few bad experiences with this location from my order being wrong to food that looks smashed. and today ( not for the first time) i showed up after 7 am and they still weren’t open. from now on if i want wendy’s i’ll take a farther drive.
  • CC
    C C
    Oct 7, 2025
    1.0
    10/6/25 10:30pm I’m speaking to order and get no response, I’m saying hello? for 5 minutes. There’s a line behind me as well. I pull away and drive up to the windows and see three employees sitting at the tables chit chatting. They see me. I go back around to speak to order and they finally respond to take an order. And then take 10 minutes with the order of two items. Ridiculous service.
  • LM
    LaJuania Mackey
    Oct 4, 2025
    5.0
    Food was fresh and great. The atmosphere needed to be a little cleaner

Frequently Asked Questions About Wendy's

Is Sunset Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.