Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, with some describing it as inedible.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff, leading to a frustrating customer experience.
Cleanliness
The restaurant was frequently described as dirty and in need of maintenance, with complaints about unclean bathrooms and overall poor hygiene.
Staff Competence
Several customers noted a lack of training and professionalism among staff, contributing to poor service and operational inefficiencies.
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Luis Tejeda
Feb 17, 2026
1.0
I get here a full hour before closing. Get my combo and leave. Have a fry and realize they are so stale and dry it's ridiculous. Something you'd find behind your fridge. Go back and see ecolab pulling up. It suddenly makes sense, they closed early for cleaning. I give them the bag and tell them the fries suck. Can hear hooting and hollering they're clearly not happy. Eventually bring me "fresh" fries but they're old fries just dunked in hot fryer oil this time. However no burger. I say you kept my burger. They find it and bring out the bag with my burger now all crinkled and smushed.
I leave and immediately chuck the burger out my window. I am not eating that. Probably pulled it out the trash.
Now I may have to go back in the morning to get a refund but it's honestly not even worth arguing. So unnecessary. Next time just say you're closed.
DD
Deanna Montoya (Dee)
Feb 3, 2026
3.0
I'm not sure if my friend and I was greeted or not, but the guy didn't seem very friendly he did try to suggestively up sell. But just wasn't feeling good customer service, the food came quick but it felt like the fries was the hottest thing I ate the burgers was not hot and did not seem fresh at all.
I didn't take any pics.
RR
Robert
Jan 19, 2026
1.0
Slowest "fast food" I've ever seen. Ordered on the app from my house, drove to the restaurant, and had to wait another 15 minutes for food. 2 cars ahead of me that had already ordered when I got there. And still got a cold burger. Impressively bad
AB
Abel Beltran
Jan 13, 2026
2.0
Time to close them don't like Arby's
DU
Drew U
Jan 5, 2026
1.0
I've been to this location twice and issues both times. I would recommend avoiding this location and the Burger King nearby as well. Both locations continuously hire incompetent staff.