Wendy's

3.7
1123 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
603 West Lake Mead Drive, Henderson, NV
89015, United States

Hours

Reviews

3.7
1,123 reviews
5 stars
445
4 stars
252
3 stars
178
2 stars
85
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

Many customers complained about cold, stale, or incorrect food orders, while a few praised the freshness and taste of their meals.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant and restrooms, with calls for better cleanliness.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improved order accuracy.

Staffing Issues

Customers noted understaffing and slow service during busy times, affecting overall dining experience.
  • JT
    James Trunnell
    Dec 23, 2025
    5.0
    I took my 3 boys here and had a great experience. The food was tasty and the fries were fresh, but the thing that really put it over the top for me was the service. The manager (gentlemen with cornrows) was friendly, warm and definitely made me want to choose this again over the other Wendy's in town. The crew seemed to work well together and handled the orders very efficiently.
  • SJ
    Sandra Jacobs
    Dec 22, 2025
    1.0
    FF where cold, awful. Dave double so loaded with mayo ketchup could not eat so messy. Thru all out drive thru was friendly but food awful for big price. Take Pride in your work. You should never serve food you wouldn't eat.
  • AH
    Angela Harris
    Dec 21, 2025
    4.0
    We stopped at this location on 12/19/ 2025. We had a long drive so we parked and went inside to order( to stretch the legs our & kiddos could ect . Inside we met Shirley. She was attentive , kind and tried to make us feel welcome at this location, which she did. We wanted to sit and eat, but we had a really long drive ahead of us so we had to hit the road— But her customer service and care was so well — we had to stop by and leave her a good review
  • BJ
    Bella Jj
    Dec 17, 2025
    1.0
    Whenever I come at night after work the last 3 days I came and they said they don’t have chili and then they’re rude when your getting your order took they’re like WHAT CAN WE GET FOR u all rude and loud this is not what customers pay for and I work at customer service they need to work on that very bad service is bad expect for one young man haven’t seen him In a while but no need to be rude to people who just wanna eat
  • JK
    Jami and Jess Kelly
    Dec 10, 2025
    5.0
    Best Wendy’s in Henderson! I’ve been here a few times recently. The customer service is great, our orders were accurate, the food is always fresh! The restaurant was very clean!

Frequently Asked Questions About Wendy's

Is Van Wagenen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Henderson, NV?

The drive-thru is open daily from 6:30 AM to 1:00 AM.