Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold, stale, or poorly prepared food, including cold fries and dry burgers.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others reported rude or unprofessional behavior.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or substitutions without notification.
Staffing Issues
Customers noted that the location appeared understaffed, leading to slow service and long wait times.
AC
Amanda Cain
Feb 8, 2026
1.0
Found bottom bun was stale after getting home. Called and the person who answered the phone gave no name just ‘Wendy’s’. I told her the issue and she said ‘our buns aren’t stale.’ So I am lying? Mediocre customer service.
MM
Mrs. M
Jan 24, 2026
1.0
It's so bad. Shame because we live super close but honestly everything is bad. Cold fries and food, dry bread, old cinnamon rolls, even the chili was cold tonight when we tried this location for the third and final time. We we ordered a little bit of everything tonight and each different item was bad. Even tried throwing the fries in the air fryer when we got home but they were cold AND stale. Never again.
JT
James Trunnell
Dec 23, 2025
5.0
I took my 3 boys here and had a great experience. The food was tasty and the fries were fresh, but the thing that really put it over the top for me was the service. The manager (gentlemen with cornrows) was friendly, warm and definitely made me want to choose this again over the other Wendy's in town. The crew seemed to work well together and handled the orders very efficiently.
SJ
Sandra Jacobs
Dec 22, 2025
1.0
FF where cold, awful. Dave double so loaded with mayo ketchup could not eat so messy. Thru all out drive thru was friendly but food awful for big price. Take Pride in your work. You should never serve food you wouldn't eat.
AH
Angela Harris
Dec 21, 2025
4.0
We stopped at this location on 12/19/ 2025. We had a long drive so we parked and went inside to order( to stretch the legs our & kiddos could ect . Inside we met Shirley. She was attentive , kind and tried to make us feel welcome at this location, which she did. We wanted to sit and eat, but we had a really long drive ahead of us so we had to hit the road— But her customer service and care was so well — we had to stop by and leave her a good review
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's in Henderson, NV?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location in Henderson serve breakfast?
Yes, it serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I place a delivery order from this Wendy's?
Delivery availability can be checked and orders placed via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's provide dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery.
Where is Wendy's located in Henderson, NV?
Wendy's is located at 603 West Lake Mead Drive, Henderson, NV 89015.
Can I find Wendy's coupons or promotions for the Henderson location?
You can find coupons, deals, and promotions through the Wendy's mobile app and website.
How do I contact Wendy's Henderson location for feedback or questions?
You can call (702) 558-7364 directly or reach out via the Wendy's Contact page or Customer Satisfaction Survey online.
What convenience stores are located near Wendy's on West Lake Mead Drive?
Nearby convenience stores include Ampm, REBEL Convenience Stores, Rebel, ARCO, and Terrible Herbst, useful for quick errands before or after your meal.
Are there any healthcare facilities near Wendy's in Henderson?
Yes, healthcare options nearby include Intermountain Healthcare West Lake Mead InstaCare Clinic, Healthcare Partners, and several doctors' offices such as Christina Henry, MD and Richard King, DO, convenient for quick medical visits while in the area.
What gas stations are close to Wendy's in Henderson?
Close gas stations include ARCO, Chevron, REBEL Convenience Stores, and Terrible Herbst, which can be convenient stops for fuel when visiting Wendy's.
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