Tropical Smoothie Cafe

2.7
134 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3578 St. Rose Pkwy Trail, Henderson, NV
89052, United States

Hours

Reviews

2.7
134 reviews
5 stars
45
4 stars
9
3 stars
6
2 stars
5
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Operational Issues

Frequent complaints about inconsistent hours of operation, with customers finding the location closed or unstaffed during posted hours.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including old or poorly prepared items.

Long Wait Times

Customers consistently experienced long wait times in both the drive-thru and for in-store orders.
  • AS
    Aching Second
    Oct 3, 2025
    5.0
    Pasta was cooked al dente.
  • SY
    Shaun Yokoyama
    Sep 17, 2025
    1.0
    Mobile order to pickup at 645am and no one there. From what I see they sure waste a lot of peoples time. Update your open hours!
  • CL
    Christopher Lange
    Sep 2, 2025
    2.0
    This particular location can't seem to get a order right, whether it's adding something in or just making the smoothie correctly. Usually watered down or not adding the add in. You went to a smoothie shop for a job at making smoothies. Make the smoothie, take your time, that way it's worth the wait. And they always come back and then start tipping even. But they're usually so fixated on their phones, or talking amongst each other one person doing the work they're overwhelmed. Just please. We go to you guys for a smoothie. Not a quick fix. I believe in you guys!
  • CT
    Chantelle Travis
    Aug 28, 2025
    4.0
    I've only gone through the drive-thru twice now. But so grateful for this location. I have one closer with subpar service, so prefer to drive the extra mile here for great service. The staff here is so sweet. The smoothies themselves are not AS sweet as we are used to/prefer, but I'm sure that could be for many factors. They are absolutely good though, and I will continue coming back! The lines so far haven't been outrageous. Sometimes a little bit of a wait, but we're usually buying 2-4 smoothies at a time, so not a big deal. Havent tried any of the food yet, but plan to one day.
  • RR
    Ryan Ryan
    Aug 24, 2025
    1.0
    I ordered my smoothies and chicken pesto wrap tonight and the chicken pesto wrap had a fake eyelash inside of it. I have tried to call the store back to back over and over and they are not answering any of them. Terrible service to have to deal with this.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours of operation for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in 24 hours a day, seven days a week.