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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Product Quality
Many customers reported dissatisfaction with the quality of smoothies and food, mentioning issues like watered-down drinks and incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty restrooms and sticky containers, contributing to a negative dining experience.
Atmosphere
Customers frequently complained about loud music and an unwelcoming environment, which detracted from their overall experience.
Management Issues
There were calls for better management and staff training, as many reviews indicated a lack of leadership and accountability among employees.
TD
tasha devin
Nov 12, 2025
1.0
Three times ive ordered delivery and items were missing. They never fix it or take responsibility. Im annoyed because food is not cheap and I cannot drive to their location. They really need a quality control person to ensure the items are all there as this is a constant issue.
KK
Kristy
Oct 24, 2025
1.0
This is the first time as a customer I've ever been treated as horrible. So I placed my order around 1:15am. So when I get there the lights on the inside are dim,and looks closed. Their open sign was turned off so I attempted to call the location. Well you see the employee walking back and forth looking at the car seeing me on the phone, yet she refused to answer. So I walked in and said you could at least answer the phone to let customers know you're still open because with the lights dim and off, you look closed. She continued to ignore me and the music was so loud I couldn't even hear her. When I asked her name again she refused to give it to me. She continued to have attitude and when I asked her why she couldn't answer the phone she said I'm cleaning as if I was a problem . You can just tell she hates her life and her job and she must be miserable. Which Tropical Smoothie you need to do better and Step Up On hiring, hire people that have some respect instead of no respect for customers. FYI employees like this make customers not want to come back.
MS
mary stevenson
Oct 23, 2025
2.0
set here for 15 minutes not one smoothie came out and there's three people ahead of us go to the one on warm springs it's super fast
LH
Lee Hall
Oct 15, 2025
1.0
Customer service terrible calling in take out order they answered all you here is loud music and laughing hello still know response
What is the attire recommended for visiting Tropical Smoothie Cafe?
The recommended attire at Tropical Smoothie Cafe is casual.
Are there healthy food options available at Tropical Smoothie Cafe?
Yes, they offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, and many items that are vegan, gluten-free, and healthy.
What nearby places can I visit before or after my visit to Tropical Smoothie Cafe?
Nearby, you can visit Hobby Lobby for arts and crafts, Zen Massage for a relaxing spa experience, or shop at Target Store Henderson for a wide range of products.
How can nearby businesses like Khina Eyebrows Threading and Henna Art benefit visitors to Tropical Smoothie Cafe?
After enjoying a meal at Tropical Smoothie Cafe, visitors can freshen up or enjoy beauty treatments at nearby Khina Eyebrows Threading and Henna Art, making it easy to combine self-care with dining.