Tropical Smoothie Cafe

Reviews

• CV

  Chrissy Villegas

  Feb 24, 2026
  1.0
  Ordered a Bahama mama with whey protein 2 days in a row. First day, it didn’t taste like there was any protein at all but I didn’t go back, I just let it go because the girl seemed to be having a bad day because she wasn’t the warmest to me and my 4 year old. Second day, I confirmed my order at the speaker. I heard Bahama mama with whey protein, but when I was charged and given my receipt it read pea protein. Turns out, the girl from yesterday is the assistant manager and is the one who rang my order(not having read it back to me in person before charging my card) so the next person who came to the window already had my drinks made so I couldn’t give the heads up beforehand. I politely asked the girl if my drink was made with pea protein and she said yes and I explained I ordered whey but noticed it was wrong on the receipt and I was so sorry but asked if she could she remake it. She said yes, but then the assistant manager came back to the window and said she would not be remaking it. I am always friendly , I am not a complainer, and I always tip. I would’ve tipped extra for them remaking it even though it was an honest miscommunication, I would’ve been appreciative. Honestly, I likely would’ve paid for a second drink just to have it made correctly because it was just as much my mistake as it was hers, but she was committed to being right and petty. Two days in a row the assistant manager with red hair and glasses (she wouldn’t give her name) was not friendly or try to resolve anything professionally. I asked if they could make it with whey, and she said no because she said that I confirmed pea protein at the speaker. She then offered to dump out the wrong drink and give me a refund instead of making me a new drink. She wanted me to leave without a drink at all because of a miscommunication about the protein. For a manager to commit to full pettiness when it was a small honest mistake that could’ve been resolved, a drink I paid for and always tip for, I don’t believe should be a manager at all. When your window says “good vibes” and then I get treated that way twice by a manager, it is not okay. I hope that whatever is bothering that girl so much, she heals from it. You’ve got to be really hurt by someone or something if you can be rude to a complete stranger and a 4 year old little girl for wanting to say hello and thank you for making her smoothie. Thank you to the other employee for trying to help resolve it.
• AA

  abeness88

  Feb 18, 2026
  5.0
  Ladies working here are very nice and welcoming. Area stays clean
• LS

  Lilly Setters

  Feb 7, 2026
  1.0
  I ordered a mango monsoon and all I could taste was pineapple and ice
• YM

  Yolimar Mendoza

  Feb 7, 2026
  1.0
  The salad we ate was terrible and the gloomy attention we ordered some smoothies there were no people and by the way they forgot and when they made them and we were finished and the smoothies pure water fatal the truth is I don't go back. I don't recommend it. And besides it was to eat there and they put it in a bag to take away I think they didn't want us to stay because of their bad faces also sorry. But it's the truth
• JV

  Jessica Vattiera

  Feb 1, 2026
  4.0
  I came for wheatgrass shots and disappointed you no longer offer them, please consider adding them back! I was surprised to not find any juices either, but had the Detox Island Green and satisfied with that, tasted great and added collagen and b12. If I was unable to add those, I probably would not have purchased. The prices are a little high for a 24oz but glad Tropical Smoothie is such a highly quality option in my area. Thank you!

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