Tropical Smoothie Cafe

3.4
304 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
76 West Horizon Ridge Parkway, Henderson, NV
89015, United States

Hours

Reviews

3.4
304 reviews
5 stars
128
4 stars
44
3 stars
29
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, leading to frustration.

Food Quality

Many reviews indicated inconsistent food quality, with complaints about watery smoothies, incorrect orders, and poorly prepared food items.

Staff Training

Numerous customers noted a lack of staff training, resulting in poor customer service and incorrect order fulfillment.

Customer Experience

While some customers praised the friendly staff, many others reported rude service and unprofessional behavior from employees.

Management Issues

Several reviews pointed to poor management practices, including understaffing and inadequate training, contributing to overall dissatisfaction.
  • TT
    Tee
    Nov 13, 2025
    1.0
    My first time ordering from this location and i will never do it again. As soon as i walked into the store i was stared at and not greeted someone finally came to say hello once i was at the counter. I was unable to add my free smoothie to my order online and i told the guy he was very incompetent and unable to understand what i was explaining to him i just left upset. Never returning to this location either clean house or retrain but something has got to give.
  • DS
    Daniel Stringer
    Nov 3, 2025
    1.0
    Avoid. Avoid. Avoid. Avoid. This place is horrible. Tropical Smoothie Cafe is great, but avoid this location or it will ruin Tropical Smoothie Cafe for you forever.
  • JJ
    Jack Johanson
    Nov 3, 2025
    1.0
    I do not go anywhere else to get smoothies. When I was a smoothie, it's TSC or nothing. This place give TSC a bad name. The lady running it and making the smoothies is sweet but clearly incompetent and only has the job because of....reasons. I really would not recommend this location to literally my worst enemy. Worst experience ever. Food went straight into the trash. No thanks
  • DX
    D man xe
    Oct 26, 2025
    5.0
    Incredible smiles of love from the X family
  • KS
    K Shackelford
    Oct 22, 2025
    3.0
    Sometimes the food is okay, sometimes you end up with a stray piece of chicken in a vegetarian wrap. Be wary if you have any dietary restrictions, as they have regularly ignored substitutions and removals. I can't have dairy and ordered the hummus wrap with no ranch or cheese, ended up with a wrap containing ranch and no hummus. I've yet to have an issue with their smoothies, only food items.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 6:00 AM to 10:00 PM Monday through Friday and 8:00 AM to 9:00 PM on weekends.