Subway

3.7
225 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Henderson Subway® Restaurant at 689 N Stephanie St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
689 N Stephanie St, Henderson, NV
89014, United States

Hours

Reviews

3.7
225 reviews
5 stars
104
4 stars
40
3 stars
27
2 stars
8
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of attention to customer needs.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about insufficient ingredients, poorly made sandwiches, and unsanitary conditions.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and a lack of restroom facilities for customers.

Pricing

Customers expressed dissatisfaction with rising prices and felt that the value for money was declining, especially when compared to the quality of food received.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising friendly employees while others reported negative interactions.
  • SS
    Stephen Smith
    Nov 1, 2025
    1.0
    We got 2 foot long tuna sandwiches yesterday and went home. Both of the sandwiches had hard bread! My wife called to just tell them and whoever answered the phone didn't even care! Not good customer service at all and obviously they don't care about what they serve their customers! Lost my business!
  • GS
    George Smith
    Oct 24, 2025
    3.0
    The sandwiches here are good, but not great. Wow how the prices have gone up. Gone are the days where you can stop in during your lunch break and grab a quick bite for cheap. If you don't get whats on promo, it'll bankrupt you. They're good, but not that good.
  • MW
    Mac Warrick
    Sep 4, 2025
    1.0
    Sent to the operations manager Dear Javier Zuniga, I am writing to bring to your attention an issue I experienced at the Subway located at 689 N Stephanie St. During my recent visit on 9/4/2025 at 10:50am, I attempted to use the ”get TWO footings for $13.99” coupon. Unfortunately, the employee assisting me, declined to honor the coupon and did not provide an explanation as to why it could not be accepted. She repeated multiple times “you can’t use it”. After reading the terms and conditions, it was to my knowledge this coupon was VALID for the sandwiches I ordered and did not exclude anything I was ordering. I asked the worker if she can please kindly show me where on the coupon it says I can’t use this coupon for the two footings I ordered; she proceeded by saying “I already told you that you can’t use it. The machine won’t accept that coupon because you can’t use it.” Her manner was very rude and condescending. Another customer over heard everything and even realized her rude manner. I would greatly appreciate clarification regarding the coupon policy, as well as assurance that employees are properly informed so customers can have a positive experience. I have included an image of the coupon below, as well as the employees host number and our receipt. Thank you for your time and assistance. I look forward to your response.
  • MB
    Mayelin Banos
    Sep 3, 2025
    5.0
    Muy amable y complaciente la empleada, regresaremos
  • RD
    Robert Davis
    Aug 25, 2025
    1.0
    We went to subway on Friday night 8/22/25 and the guy that helped us was extremely rude. It was like he did not want to be there. He was not nice nor respectful at all. It's a shame because the sandwiches were great but the experience was terrible.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 689 N Stephanie St, Clark, Henderson, NV 89014, USA.

What are the operating hours for Subway at 689 N Stephanie St?

Subway at this location is open daily from 7:00 AM to 10:00 PM.