Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 642 E. Horizon Dr. in Henderson, NV. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with food preparation, leading to dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including undercooked or burnt pizzas, and complaints about the freshness of ingredients.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or not at all.
Staff Performance
While some staff members received praise for their friendliness, many reviews pointed out a lack of professionalism and coordination among employees.
KM
Kait Lyn Marie
Feb 6, 2026
5.0
I’m not really sure why this location has such low ratings. We always order from this location after moving to this side of town and we’ve never had any issues. And the kids that work there are excellent. Very polite and always make sure everything is in the bag, including sauces. Sometimes throwing in extra! Maybe the reviews are more based off old staff members 🤷♀️ i’d take a picture, but we already devoured it lol. Tonight me and my son did an easy two personal pepperoni pizzas and a plate of chicken Alfredo pasta. Delicious 👌
TB
Tommy Bott
Nov 4, 2025
1.0
The store messed up my delivery order and missed half of it, blamed the door dash driver, the employee and manager were rude and overall there’s better food.
MB
Mirza Bilal
Oct 27, 2025
5.0
Plzz job liter
JD
Jacob Durham
Sep 26, 2025
1.0
Absolutely ridiculous experience with this place. My nephew ordered not once but twice for delivery. Not ONCE did the order come. They only use 3rd party application drivers now supposedly?! I sincerely hope they enjoyed our orders after we spent our hard earned money. Thankfully we had coupons to apply so we didn’t spend much out of pocket. Marcos is right down the road we will gladly take our business down there. So much for customer service. Shameful business.
PS
Patrick Stafford
Jun 13, 2021
5.0
The servers were extremely hospitable and the pizza was one of the best for fast food pizza we have tasted. Enjoyed the meal wholeheartedly. Keep it up.