Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and orders frequently being incorrect.
Staff Attitude
While some staff were praised for their friendliness, many reviews highlighted a lack of professionalism and poor customer service.
Renovation Impact
The recent renovations were noted to have negatively affected the dining experience and service efficiency.
LA
Lisa Axlen
Feb 13, 2026
3.0
They forget a few things,got all the way home and didn't have what I paid for.
AA
Ash_G
Feb 8, 2026
1.0
I ordered food through the drive thru tonight at 6:43 pm. I had my window rolled down while waiting in line and heard the lady in the car in front of me say she was given chicken nuggets, which was not what she ordered and gave the Mcdonalds worker back the bag of food. She received her correct order and drove off. My order consisted of chicken nuggets so I pulled up to the window and asked the Mcdonalds worker if they were giving me the same bag of food the car before me gave back to them and the guy just looked at me and then asked a girl if the bag of food was given to the car ahead of me and she said yes. I told them I was not going to take the food and would like a new order. Someone who acted like a manager said new food would be made. They had me pull to the front and within a minute they brought my food out. I checked the bag and they gave me a medium fry instead of a large fry that I purchased. I told the girl and she brought out a large fry. I didn’t even check the nuggets as I was irritated and just wanted to leave. When I got home I discovered there were only 8 chicken nuggets for my kids instead of 10. I’m not nearly as upset about only receiving 8 chicken nuggets as I am about them trying to give me food that was in someone’s else’s hands. That’s just disgusting! We will not be returning.
PW
Paul Woodhouse
Feb 5, 2026
1.0
100 perfect not worth the money, just go to a real restaurant for a few dollars more. I would leave no stars if that was an option.
LM
Lou M
Feb 3, 2026
1.0
congrats on downgrading once again no wonder the stats on mcdonalds sales is down, the new renovation shrunk the size of the boring dine in, left one cashier, made 4 self checkout kiosk so you can work at mcdonalds for free, and got rid of the open beverage fountains, if you try getting breakfast here get ready to be irritated along with every other customers around you everytime. ordered 1 coke thats it, took him 3 minutes to do something he did in 10 seconds only after I had to bark at him, remember when mcdonalds use to care, now its just minimum requirement and drive thru focused
CS
Candice Stonecypher
Jan 29, 2026
5.0
Just had the kindest interaction going through the drive thru. I use their mobile app and it’s always quick and convenient! Thank you all that work there for the awesome service each and every time!
What are the operating hours for dine-in service at McDonald's at 701 E Horizon?
The dine-in service at McDonald's at 701 E Horizon is open 24 hours on Monday to Wednesday and Sunday, and from 5:00 AM to 11:00 PM Thursday through Saturday.
When can I use the drive-thru at this McDonald's location?
The drive-thru is open 24 hours Monday to Wednesday and Sunday, and from 5:00 AM to 4:00 AM the following day on Thursday through Saturday.
What delivery options does McDonald's at 701 E Horizon offer?
This McDonald's offers delivery from 5:00 AM to 11:30 PM daily, with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup at this McDonald's?
You can order using the McDonald's App available on Apple Store and Google Play, or through the delivery website at https://mcdonalds.order.online/business/-5579.
Which payment methods are accepted at McDonald's on E Horizon?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location offers drive-thru service.
Are there nearby places where I can get coffee before or after visiting McDonald's?
Yes, close by you can find several coffee shops such as Starbucks, The Mad Batter Cafe & Bakery, The Coffee Class Horizon, and Boba King.
What other fast food options are located near this McDonald's?
Nearby fast food restaurants include Fausto's Mexican Grill, Panda Express, Taco Bell, Subway, El Pollo Loco, and KFC, offering a variety of cuisines.
Is there a nail salon or spa close to the McDonald's on E Horizon?
Yes, SL Nails & Spa and Body Heat Tanning are nearby for nail and beauty services.
How can I access McDonald's rewards and mobile offers?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's website or app.
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