McDonald's

3.7
2538 reviews
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Business Details

701 E Horizon, Henderson, NV
89015, United States
(702) 565-1465
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 E Horizon, Henderson, NV
89015, United States

Hours

Reviews

3.7
2,538 reviews
5 stars
989
4 stars
579
3 stars
426
2 stars
201
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.

Staff Attitude

Mixed feedback on staff attitude; some praised individual employees while others criticized overall rudeness and lack of professionalism.

Operational Issues

Frequent complaints about operational inefficiencies, including long wait times and problems with mobile orders.
  • NN
    Not.youraverage
    Jan 5, 2026
    1.0
    9:00 for a pickup order named King , immature workers talking very loudly on how they did not want to call out my order because of the name
  • JH
    Jon Howard
    Dec 31, 2025
    1.0
    Possibly the worst location in the valley. Orders are always wrong or missing items. Drinks always have soda dripping down the sides and staff is frequently rude.
  • BH
    Bob Hoke
    Dec 25, 2025
    5.0
    Homeless guy out front begging for money. When he went in, he tried to fill a cup with soda, and they asked him to leave and he was claiming it was against the law. Right to refuse service.the bathroom was locked but very clean. Very professional staff. Atmosphere is the neighborhood not the restaurant in particular.
  • JT
    James Taylor
    Dec 25, 2025
    1.0
    Everytime you go thru the drive thru here expect they’ll get your order wrong.. my wife and I gave up trying to notify them anymore because nothing changes. And we only gotten up on the weekends usually but lately we go somewhere else
  • BE
    blake evans-BEintegrityRE
    Dec 20, 2025
    1.0
    Reward program hasn't been working normally for a few weeks straight now. Today order was put in totally wrong. I overpaid around 40 cents gor the order. All in all I'm at the point of no return with this chain. It is not just this location but many of them here in Vegas as well as California
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Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at McDonald's at 701 E Horizon?

The dine-in service at McDonald's at 701 E Horizon is open 24 hours on Monday to Wednesday and Sunday, and from 5:00 AM to 11:00 PM Thursday through Saturday.

When can I use the drive-thru at this McDonald's location?

The drive-thru is open 24 hours Monday to Wednesday and Sunday, and from 5:00 AM to 4:00 AM the following day on Thursday through Saturday.