Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect or missing items in orders, leading to customer frustration.
Customer Service
Mixed reviews on staff behavior; some customers report rude service while others mention friendly and helpful employees.
Food Quality
Inconsistent food quality with reports of cold, overcooked, or poorly prepared items.
Service Speed
Long wait times reported, especially during busy periods, affecting overall customer satisfaction.
Cleanliness
Concerns about cleanliness and hygiene, particularly in restrooms and the dining area.
PP
paulpratt
5 days ago
5.0
Top tier service. Exceeded expectations.
RS
Rainbow Skull Studios
Oct 30, 2025
1.0
Me and my husband made a little pitstop on the way home to get some desert, all we ordered was 2 chocolate chip cookies and a mcflurry. Waited almost 20 minutes for the order I understand they get busy but for 2 small items it shouldn't take 20 minutes to get them together.
RR
Roberto
Oct 30, 2025
1.0
Ordered three things from the monopoly menu to get three pieces of monopoly game pieces. They gave me my food and drink in the boxes that dont have those pieces to peel off. This is fraudulent. We are paying to get those game pieces!
KY
Kalie Young
Oct 30, 2025
1.0
Anytime I have ordered from this location whether it be online or in person.There's always an item messed up and the employee's are very rude. The location is always behind on orders. When mentioning an item is messed up they say there is nothing they can do. The worst location in henderson. They don't care if the customer leaves happy.
JJ
Jason
Oct 11, 2025
2.0
I have been standing here at the counter for over 5 minutes and not one person asked me if I needed help.
What are the operating hours of McDonald's at 220 W Sunset Rd, Henderson, NV?
The restaurant is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 11:30 PM.
What time does the drive-thru close at this McDonald's location?
The drive-thru operates daily from 5:00 AM until midnight.
What types of order and payment options are available?
You can order via the McDonald's App or online, and payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any special services for food pickup or delivery?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a drive-thru at the McDonald's located at 220 W Sunset Rd?
Yes, this location has a drive-thru service operating daily from 5:00 AM to midnight.
What nearby convenience stores can I visit when going to McDonald's at this location?
Terrible Herbst is a nearby convenience store you can visit before or after your meal.
Are there gas stations near this McDonald's?
Yes, Chevron Station Henderson is close by for any fuel or automotive needs.
What entertainment options are close to McDonald's on W Sunset Rd?
Nearby entertainment options include William Hill Sportsbook casino and BAINC music venue, great spots to check out after your visit.