McDonald's

3.5
1577 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 W Sunset Rd, Henderson, NV
89011, United States

Hours

Reviews

3.5
1,577 reviews
5 stars
594
4 stars
321
3 stars
263
2 stars
122
1 star
277

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect or missing items in orders, leading to customer frustration.

Customer Service

Mixed reviews on staff behavior; some customers report rude service while others mention friendly and helpful employees.

Food Quality

Inconsistent food quality with reports of cold, overcooked, or poorly prepared items.

Service Speed

Long wait times reported, especially during busy periods, affecting overall customer satisfaction.

Cleanliness

Concerns about cleanliness and hygiene, particularly in restrooms and the dining area.
  • PP
    paulpratt
    5 days ago
    5.0
    Top tier service. Exceeded expectations.
  • RS
    Rainbow Skull Studios
    Oct 30, 2025
    1.0
    Me and my husband made a little pitstop on the way home to get some desert, all we ordered was 2 chocolate chip cookies and a mcflurry. Waited almost 20 minutes for the order I understand they get busy but for 2 small items it shouldn't take 20 minutes to get them together.
  • RR
    Roberto
    Oct 30, 2025
    1.0
    Ordered three things from the monopoly menu to get three pieces of monopoly game pieces. They gave me my food and drink in the boxes that dont have those pieces to peel off. This is fraudulent. We are paying to get those game pieces!
  • KY
    Kalie Young
    Oct 30, 2025
    1.0
    Anytime I have ordered from this location whether it be online or in person.There's always an item messed up and the employee's are very rude. The location is always behind on orders. When mentioning an item is messed up they say there is nothing they can do. The worst location in henderson. They don't care if the customer leaves happy.
  • JJ
    Jason
    Oct 11, 2025
    2.0
    I have been standing here at the counter for over 5 minutes and not one person asked me if I needed help.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 220 W Sunset Rd, Henderson, NV?

The restaurant is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 11:30 PM.