Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Management Concerns
Several reviews highlighted unprofessional behavior from management and staff, leading to dissatisfaction among customers.
Pricing Complaints
Customers expressed frustration over rising prices and perceived value, with many feeling that the cost no longer justified the quality.
Cleanliness
While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.
NN
Neo
1 day ago
1.0
They said they were closed even though its 24 hours and I can literally see people inside. This place is a joke.
GD
Guadalupe Diaz
Nov 13, 2025
1.0
It was terrible. I ordered a filet o fish with no cheese. When I got up to the window it was cold. Not even warm. I gave it back to her and asked for a refund. Apparently if you want fresh made you have to ask for it. For $7.14 you should get fresh without having to ask for it. I've been so disappointed in McDonald's in the last few months I do not go to any of them anymore.
MM
M
Nov 9, 2025
5.0
Food was hot fresh and delicious.
TG
Tony Guzman
Oct 23, 2025
1.0
Says open 24 hours but I was told they closed. I had already ordered through the app. They told me to cancel it. I told them the app isn't allowing me to that they've already started making order they stated no system is Down and that they're closed. I said how about my money if I can't cancel like you're telling me too. I was told you should receive a refund. Should? That's not reassuring at all. Do they mean I'm supposed to trust them & there word... Like I trusted them to make the food that I ordered... Which clearly didn't get done. If you can't be 24 hours don't be. I guess I'm assed out on money I'm sure I'm not the only ones as cars kept coming and going until they put cones at the entrance of there drive thru... I wonder how many other peoples loss there order and money to them. We should be compensated with free meal or meal we went there for instead of just hoping we get a refund because someone said so and we have to take there word for it... Unprofessional and if this isn't the 1st time that the system has gone out then you should have raincheck certificates or something to hand out because if I return 7 days later stating I did not receive a refund I'm sure you won't just take my word for it. Again unbelievable and unprofessional.
McDonald's Do Better.
AB
Andre Brieno
Oct 21, 2025
1.0
Hispanic "MANAGER" in the afternoon bald guy with dark blue collard shirt who was older then all the workers just stood there opening bags heclking spanish words across the kitchen with his back turned from every single customer in the diner. 40 minutes for 4-5 sandwiches and the take out line just filled. why have your back turned to all the customers if your a manager and see a lobby fillled with customers all getting impatient due to the lack of management skills.
What are the operating hours for McDonald's at 10020 S Eastern in Henderson, NV?
This McDonald's location is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's at 10020 S Eastern offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order from this McDonald's?
You can order online via https://mcdonalds.smart.link/jfeqnrnmr, the McDonald's app available on Apple App Store and Google Play, or directly at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 10020 S Eastern, Henderson, NV 89052, USA.
Are there convenient stores or gas stations near this McDonald's?
Yes, nearby you can find REBEL Convenience Stores and ARCO gas stations which are convenient for fuel and snacks.
What nearby dining options are available around McDonald's at 10020 S Eastern?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, Franccesca Acai Bowls and Coffee Shop, Purple Potato (Asian cuisine), Cannoli Castle, Franccesca's Latin Cafe, Cafe Peru Henderson, Joe's NY Pizza, Extraordinary Acai Bowls, and Mura Japanese BBQ & Shabu.
What retail and personal care services are available near this McDonald's?
Nearby retail and personal care include Shoes 4 Less (clothing and shoes), Aurora Vapors (retail), hair salons like Cindy_brow studio, Skintastic Studio, Las Vegas Hairstylist Tiffanie, LV Nails & Spa, and Roni Josef Salon & Spa.
Is WiFi available at this McDonald's?
Yes, McDonald's at 10020 S Eastern offers WiFi service to customers.