McDonald's

3.8
2057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10020 S Eastern, Henderson, NV
89052, United States

Hours

Reviews

3.8
2,057 reviews
5 stars
909
4 stars
417
3 stars
332
2 stars
137
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Management Concerns

Several reviews highlighted unprofessional behavior from management and staff, leading to dissatisfaction among customers.

Pricing Complaints

Customers expressed frustration over rising prices and perceived value, with many feeling that the cost no longer justified the quality.

Cleanliness

While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.
  • NN
    Neo
    1 day ago
    1.0
    They said they were closed even though its 24 hours and I can literally see people inside. This place is a joke.
  • GD
    Guadalupe Diaz
    Nov 13, 2025
    1.0
    It was terrible. I ordered a filet o fish with no cheese. When I got up to the window it was cold. Not even warm. I gave it back to her and asked for a refund. Apparently if you want fresh made you have to ask for it. For $7.14 you should get fresh without having to ask for it. I've been so disappointed in McDonald's in the last few months I do not go to any of them anymore.
  • MM
    M
    Nov 9, 2025
    5.0
    Food was hot fresh and delicious.
  • TG
    Tony Guzman
    Oct 23, 2025
    1.0
    Says open 24 hours but I was told they closed. I had already ordered through the app. They told me to cancel it. I told them the app isn't allowing me to that they've already started making order they stated no system is Down and that they're closed. I said how about my money if I can't cancel like you're telling me too. I was told you should receive a refund. Should? That's not reassuring at all. Do they mean I'm supposed to trust them & there word... Like I trusted them to make the food that I ordered... Which clearly didn't get done. If you can't be 24 hours don't be. I guess I'm assed out on money I'm sure I'm not the only ones as cars kept coming and going until they put cones at the entrance of there drive thru... I wonder how many other peoples loss there order and money to them. We should be compensated with free meal or meal we went there for instead of just hoping we get a refund because someone said so and we have to take there word for it... Unprofessional and if this isn't the 1st time that the system has gone out then you should have raincheck certificates or something to hand out because if I return 7 days later stating I did not receive a refund I'm sure you won't just take my word for it. Again unbelievable and unprofessional. McDonald's Do Better.
  • AB
    Andre Brieno
    Oct 21, 2025
    1.0
    Hispanic "MANAGER" in the afternoon bald guy with dark blue collard shirt who was older then all the workers just stood there opening bags heclking spanish words across the kitchen with his back turned from every single customer in the diner. 40 minutes for 4-5 sandwiches and the take out line just filled. why have your back turned to all the customers if your a manager and see a lobby fillled with customers all getting impatient due to the lack of management skills.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 10020 S Eastern in Henderson, NV?

This McDonald's location is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 10020 S Eastern offers drive-thru service 24/7.