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Jimmy John's

4.0
(174 reviews)

Business Details

106 N Stephanie St, Henderson, NV
89074, United States
(702) 840-6199

About

Sandwich Restaurant

Location

Jimmy John's
106 N Stephanie St, Henderson, NV
89074, United States

Hours

Reviews

4.0
174 reviews
5 stars
112
4 stars
14
3 stars
10
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of complaints.

Food Quality

Many customers enjoyed the sandwiches and noted the freshness of ingredients, but there were complaints about portion sizes and incorrect orders.

Speed of Service

Several reviews highlighted the quick service, with many customers appreciating the fast preparation and delivery times.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, with some feeling that the quality did not justify the cost.
  • PC
    Patti Childress
    Feb 17, 2026
    5.0
    I love Jimmy John's sandwiches. The employees at this location are very friendly and courteous. The place is always clean.
  • NN
    Nguyen Ngoc
    Feb 14, 2026
    5.0
    I put this as one of my favorite place. Friendly staff. If you expect a diversified menu, I guess this isnt your place. They focus on their limited sandwiches menu, simple but great. We ordered a grande size of Big Jimmy, we're satisfied.
  • KK
    Kismet
    Jan 19, 2026
    2.0
    Jimmy John’s is a great grab and go sandwich shop, just not at this location. A male employee (not wearing a name tag) stood and talked to the female staff member making my sandwich so loud, barely took a breath and the topic was inappropriate. She couldn’t concentrate, obviously trying not to pay attention to him. I asked him to please stop talking so she could concentrate and I can get my order. His ego wouldn’t allow that and he proceeded to berate me & I would have left if my food wasn’t ready. I found a franchise that has awesome staff and even a drive thru so I can still get the food I enjoy.
  • CL
    Cam Lady
    Oct 26, 2025
    1.0
    My order was given to an “Uber driver” on a bicycle and never showed up, and was offered no solution to missing food.
  • EM
    epic Me
    Sep 26, 2025
    1.0
    I had a very disappointing experience at Jimmy John’s recently due to the incredibly rude service from an employee named Dallen. From the moment I approached the counter, he seemed annoyed that I was even there. Every time I asked a simple question about the menu, he would roll his eyes or shake his head, making me feel like a burden rather than a customer. Customer service like this is completely unacceptable, especially when all I wanted was to place a straightforward order. I hope management takes note—because no matter how good the sandwiches are, I won’t be returning if this is how guests are treated. The sandwich makers were very kind.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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