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Jimmy John's

3.9
(207 reviews)

Business Details

1321 W Sunset Rd, Henderson, NV
89014, United States
(702) 558-0510

About

Sandwich Restaurant

Location

Jimmy John's
1321 W Sunset Rd, Henderson, NV
89014, United States

Hours

Reviews

3.9
207 reviews
5 stars
122
4 stars
26
3 stars
9
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were inconsistent, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

While many customers enjoyed the freshness and taste of the sandwiches, there were complaints about inconsistency in portion sizes and quality.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.

Cleanliness

The store was frequently noted for its cleanliness, contributing positively to the overall dining experience.

Delivery Issues

Several customers expressed dissatisfaction with delivery times and order fulfillment, indicating a need for improvement in this area.
  • BG
    Bobbi G
    Jan 31, 2026
    1.0
    Workers won’t honor national deal like $1 meal deal, just because. Lie and say its not valid anymore, when it is. Rude, won’t make sandwich correctly.
  • JG
    Joseph Gonzalez
    Dec 30, 2025
    5.0
    Great food great location
  • MB
    Matt Butler
    Dec 20, 2025
    2.0
    I used to love jimmy John’s but there’s a heavy set girl here at this location that acts like the ingredients are coming out of her check 🤣 so it just depends on who makes the sandwich I guess. The last time I was in I was pretty disappointed. Definitely not consistent here.
  • LG
    Lisa G
    Dec 6, 2025
    2.0
    Me and my husband have been going to this location since we’ve moved here three years ago. Today is the first time that we were very disappointed. First off we didn’t really get a greeting like we usually do when we walk in. The cashier had an attitude. No service the smile and I said I wanted to get the beach club and he rudely said he couldn’t hear me. So I spoke up no big deal. Ordered my sandwiches, told me the amount and to pay “here” pointing at the card reader. As I was doing that he just took off somewhere in the back. I guess he was done with me. Usually someone asks if I would like receipt. The sandwich meat… 3 strips of meat. That’s it? As we were eating the “kid” that was making sandwiches was hacking up a lougee. Gross!!! It looks like there was an older guy there who might be a manager and he was eating something. He told that same kid to come and “try a piece” (no biggie). But when the kid ate whatever it was he did not wash his hands when he went back to touch other food. Cross contamination! We won’t be coming back to this location.
  • SB
    Stephen Black
    Aug 4, 2025
    5.0
    The food was great it was made fresh.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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