Jimmy John's

4.3
320 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9985 S Eastern Ave, Henderson, NV
89183, United States

Hours

Reviews

4.3
320 reviews
5 stars
212
4 stars
51
3 stars
21
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and taste of the sandwiches, but several noted a decline in portion sizes and quality over time.

Customer Service

Feedback on customer service was mixed; while some praised friendly and quick service, others reported unprofessional behavior and lack of courtesy from staff.

Cleanliness

The restaurant was frequently described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Speed of Service

Customers generally appreciated the fast service, with many noting the 'freaky fast' delivery as a highlight.

Value for Money

Several reviews mentioned dissatisfaction with the pricing relative to portion sizes, indicating that some felt the sandwiches were overpriced for the amount of meat provided.
  • AG
    Austen Gardner
    Nov 3, 2025
    5.0
    I mean it's Jimmy John's lol can't ever go wrong
  • LE
    Lilia Espinosa
    Sep 9, 2025
    5.0
    Love their sandwiches Can't go wrong nice lunch or dinner won't disappoint
  • YC
    YM CM
    Sep 5, 2025
    5.0
    I’ll always be loyal to JJ because when I moved to Chicago and was getting on my feet they were driving around giving away free sandwiches. It helped me a lot because I was at work didn’t know anyone and I was starving. Plus of course they have amazing sandwiches. I was so excited when they came to Vegas ! Keep it up guys five stars
  • GG
    Gladys Guerra
    Sep 3, 2025
    1.0
    Terrible customer service. After my daughter and I finished eating, she tried to be respectful and clean up after us. The only trash can in the dining area had no bag, and when she threw the trash in, the employee just stared at her and said, “There’s no trash bag there.” When my daughter asked if he wanted her to take it back out, he actually said “yeah” instead of doing his job and putting a bag in. He didn’t lift a finger to fix it, and the cashier watched the whole thing without helping until my daughter finally asked where another trash can was. Absolutely unprofessional, lazy, and embarrassing behavior. My daughter walked away feeling uncomfortable when she was only trying to do the right thing. If this is how they treat paying customers, especially kids, I won’t be coming back.
  • PD
    Paul Delano
    Jul 31, 2025
    1.0
    Staff didnt even greet me when I walked in. It wasnt busy they had a single customer. I walked out lol