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Jimmy John's

4.3
(323 reviews)

Business Details

9985 S Eastern Ave, Henderson, NV
89183, United States
(702) 778-7222

About

Sandwich Restaurant

Location

Jimmy John's
9985 S Eastern Ave, Henderson, NV
89183, United States

Hours

Reviews

4.3
323 reviews
5 stars
213
4 stars
51
3 stars
21
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers expressed disappointment with the quality and portion sizes of the sandwiches, noting that they received less meat than expected and that the food was sometimes poorly assembled.

Customer Service

There were numerous complaints about unprofessional and unfriendly staff, with reports of rude behavior and lack of assistance during service.

Speed of Service

Many reviews praised the quick service, with customers noting that their orders were prepared and delivered rapidly.

Cleanliness

The establishment received positive remarks for its cleanliness, with several customers highlighting the well-maintained dining area and restrooms.

Overall Experience

While some customers had positive experiences, the overall sentiment was mixed, with a significant number expressing dissatisfaction with both food and service.
  • TG
    Thomas Graff
    Feb 4, 2026
    2.0
    Don't order a sub with bacon, or whatever they call bacon at this establishment. You'll get better quality bacon strips in a school cafeteria or even in prison. How is a BLT that price when the bacon is such low quantity? I'm embarrassed I paid for it. I was duped.
  • AG
    Austen Gardner
    Nov 3, 2025
    5.0
    I mean it's Jimmy John's lol can't ever go wrong
  • LE
    Lilia Espinosa
    Sep 9, 2025
    5.0
    Love their sandwiches Can't go wrong nice lunch or dinner won't disappoint
  • YC
    YM CM
    Sep 5, 2025
    5.0
    I’ll always be loyal to JJ because when I moved to Chicago and was getting on my feet they were driving around giving away free sandwiches. It helped me a lot because I was at work didn’t know anyone and I was starving. Plus of course they have amazing sandwiches. I was so excited when they came to Vegas ! Keep it up guys five stars
  • GG
    Gladys Guerra
    Sep 3, 2025
    1.0
    Terrible customer service. After my daughter and I finished eating, she tried to be respectful and clean up after us. The only trash can in the dining area had no bag, and when she threw the trash in, the employee just stared at her and said, “There’s no trash bag there.” When my daughter asked if he wanted her to take it back out, he actually said “yeah” instead of doing his job and putting a bag in. He didn’t lift a finger to fix it, and the cashier watched the whole thing without helping until my daughter finally asked where another trash can was. Absolutely unprofessional, lazy, and embarrassing behavior. My daughter walked away feeling uncomfortable when she was only trying to do the right thing. If this is how they treat paying customers, especially kids, I won’t be coming back.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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