Dunkin'

3.6
873 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Henderson, NV for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
171 N Gibson Rd, Henderson, NV
89014, United States

Hours

Reviews

3.6
873 reviews
5 stars
392
4 stars
145
3 stars
104
2 stars
66
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Cleanliness and Environment

While some customers appreciated the cleanliness of the store, others noted a lack of interaction and acknowledgment from staff.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made coffee.

Cashless Policy

A significant number of customers expressed frustration over the cashless payment policy, feeling it was inconvenient.
  • JW
    Jessika Weaver
    Nov 13, 2025
    1.0
    I guess this is what passes for a $6 large now?? It's about 12oz - maybe. So glad I paid all this money, got to work and you expect me to bring it and come back to your store to prove you didn't do your jobs. I won't be back.
  • JA
    Johniece Alexander
    Nov 12, 2025
    5.0
    We’ve been coming to the Gibson location for over four years now, and it’s always been a reliable favorite—great drinks, friendly service, and a consistent experience. However, about six months ago, we noticed a decline in drink quality and drive-thru service, especially from some of the newer, younger associates. After an unpleasant experience over a week ago, I reached out to customer support. The manager, Lisa, followed up personally, and her response was everything I value in service—professional, attentive, and genuinely accommodating. Her leadership and care reminded me why we’ve stayed loyal all these years. I’m writing this to express my appreciation—not just for the many great visits we’ve had, but also for the way Lisa and her team handled my concerns with grace and professionalism. Thank you for valuing your customers and showing that great service still matters. I still love Dunkin’ and will continue coming to this location because I know the heart of the team is strong.
  • HP
    Hugh Phillips
    Nov 4, 2025
    4.0
    New location clean in appearance
  • PH
    Paul Heroy
    Oct 24, 2025
    5.0
    Love
  • LB
    Linda Burnett
    Oct 17, 2025
    5.0
    Nice place

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Henderson, NV?

Dunkin' in Henderson, NV is open daily from 4:30 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.