Dunkin'

Reviews

• KW

  Karen Wickline

  Jan 5, 2026
  1.0
  Ordered chocolate glazed donut and Boston cream donut through the drive through. When I got home the glazed donut looked like someone took a bite out of it and the Boston cream was face down on the bottom of bag. Tried to call store but no one answered phone. Drove back and both female employees had attitudes. What's the problem they asked I showed them what looked like a bite out of the donut and their reply well that's how sometimes they come when they are shipped. Really! Would you eat it? I asked for a refund for both. Of course they had to call to found out how to refund even though they asked don't you want another? Are you kidding me? They refunded me my money and I WILL NEVER GO THERE AGAIN! The employees don't take pride in their job! If they did they wouldn't have given me a what looked like bitten donut!
• JJ

  Jennifer

  Dec 19, 2025
  5.0
  I love coming to this Dunkin, EVERYONE is always so kind and happy and just so nice.
• MJ

  Mary J

  Dec 13, 2025
  1.0
  If I could give this place zero stars I would. When we walked in, we were greeted, which was nice however, when I started asking questions to another worker, this manager with her passive aggressive smile, asked me what she could help me with. I asked if they had a chocolate frosted donuts she said it would be about an hour. We proceeded to go to the kiosk and order our coffee and our drinks as I was ordering my iced coffee I put that I wanted for creamers and four liquid sweeteners in it. My daughter-in-law was standing next to me. She asked why I was doing liquid sweetener, and I explained that it incorporated into the coffee better. I got my iced coffee. I took a sip out of it and noticed there was no sweetener in it. I looked at the sticker. It did not show that there was any sweetener that I ordered so I asked them if they could add sweetener again talking to a different worker the passive aggressive, smiling manager came up and said since you took a sip out of it I can’t add sweetener to it, but I can make you a new one I guess in a condescending tone. I told her I would just go home and put sweetener in it when we got our donuts she slapped the sticker on the box and said, and here’s a copy of your receipt notice you didn’t put sweetener on it. We walked out of the store and realized that she had put the wrong munchkins in our order. My son went back inside because I was too angry to go back in to let them know that she messed up our order he offered to give back the old munchkins or throw them away as he works in the food industry. She again treated him in her condescending manner and her passive aggressive smile, acting like she was better than everybody else And gave As the munchkins and then realized she shorted us and gave us a couple more. The other staff were super friendly and nice, but whoever this manager is needs to be talked to because she was absolutely rude. She could’ve put four pumps of sweetener in a separate glass and I would’ve put it in my coffee with no problem but no, she wasn’t interested in having customer service. She was interested in proving herself right I will never go back there. I will go to the one on Gibson from now on because they actually know what they’re doing and they’re actually professional and courteous.
• NN

  Natasha

  Nov 8, 2025
  3.0
  I ordered a black iced tea and pumpkin and blueberry donut holes. The iced tea was the worst I've ever tasted. It was like dirty dishwater. I couldn't even drink it. The donut holes were good.
• SR

  Sandy Rodriguez

  Oct 6, 2025
  1.0
  The employees here need to be trained for customer service skills. Very unprofessional to be standing in front of you and not been looked at nor being greeted. That's for the younger folks working here.

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