Really. In LAS VEGAS and it closes before 10:30 pm?!? Learn customer service FROM ANY OTHER FAST FOOD RESTAURANT!. Maybe not disrespecting your potential customers should be higher on your list
EC
Elizabeth Castiglione
Jul 5, 2024
1.0
I don't write reviews often, unless the service was really bad. I was at Galleria Mall 7/4/24 about 2pm. Went to the counter and nobody was there. Waited for 5 minutes after saying hello! Still nobody came out. Went back to my table. Waited another 5 or more minutes, looked over, no one there. Went back up, waited and low and behold she finally showed up.(Mind you a family walked by with kids who wanted ice cream when no one was there and they just kept walking). I asked her where she was as I was up at the counter earlier as well and no one was there. The girl literally just stared at me. No, "I'm sorry, what can I help you with.", nothing! I said, Can I have a small cone. She gave it to me, not saying a word. It was like I interrupted her nap or something. If there was another ice cream place in the mall, THEY would have gotten my business. I will never go back there. I will leave the mall for my next ice cream cone. From the reviews I have seen on here, you have a problem with employees providing customer service. I can't even imagine the money you are losing by their actions. This is right up there with the worst customer service I have ever had. I think I will skip DQ altogether in the future as apparently they don't monitor there franchise owners much.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, and frozen novelties.
Where is Dairy Queen (Treat) located?
It is located at The Galleria At Sunset, 1300 W Sunset Rd Ste 2829, Henderson, NV 89014-6627, in the United States.
What are the operating hours of Dairy Queen (Treat)?
The store is open Monday to Thursday from 11:00 AM to 6:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Dairy Queen (Treat) family-friendly and accessible for all guests?
Yes, Dairy Queen (Treat) is family-friendly, offers booster seats and high chairs, has wheelchair accessibility, and clean restrooms.
Does Dairy Queen (Treat) provide WiFi service?
Yes, Dairy Queen (Treat) offers free WiFi for its customers.
How can I get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen app to access exclusive deals.
What nearby dining options are there around Dairy Queen (Treat)?
Nearby dining options include Red Robin Gourmet Burgers, Tacos N More, Galleria Mall Food Court, Cinnabon, Auntie Anne's, and Starbucks.
What shopping opportunities are near Dairy Queen (Treat)?
You can visit nearby retail stores such as Sunglass Hut, Zales, Foot Locker, Champs Sports, Gap, Vans, and Build-A-Bear Workshop for a variety of shopping options.
Are there jewelry stores near Dairy Queen (Treat) for special gift shopping?
Yes, nearby jewelry stores include Banter by Piercing Pagoda, Zales, Piercing Pagoda, Ben Bridge Jeweler, Pandora, Fred Meyer Jewelers, Prestige Jewelry and Gifts, and Daniel's Jewelers.
How can I contact Dairy Queen (Treat) for more information?
You can reach Dairy Queen (Treat) by phone at +1 702-433-1273 or visit their Facebook page at https://www.facebook.com/217637221666385.
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