Dairy Queen (Treat)

Reviews

• RH

  R H

  Nov 10, 2024
  1.0
  Really. In LAS VEGAS and it closes before 10:30 pm?!? Learn customer service FROM ANY OTHER FAST FOOD RESTAURANT!. Maybe not disrespecting your potential customers should be higher on your list
• EC

  Elizabeth Castiglione

  Jul 5, 2024
  1.0
  I don't write reviews often, unless the service was really bad. I was at Galleria Mall 7/4/24 about 2pm. Went to the counter and nobody was there. Waited for 5 minutes after saying hello! Still nobody came out. Went back to my table. Waited another 5 or more minutes, looked over, no one there. Went back up, waited and low and behold she finally showed up.(Mind you a family walked by with kids who wanted ice cream when no one was there and they just kept walking). I asked her where she was as I was up at the counter earlier as well and no one was there. The girl literally just stared at me. No, "I'm sorry, what can I help you with.", nothing! I said, Can I have a small cone. She gave it to me, not saying a word. It was like I interrupted her nap or something. If there was another ice cream place in the mall, THEY would have gotten my business. I will never go back there. I will leave the mall for my next ice cream cone. From the reviews I have seen on here, you have a problem with employees providing customer service. I can't even imagine the money you are losing by their actions. This is right up there with the worst customer service I have ever had. I think I will skip DQ altogether in the future as apparently they don't monitor there franchise owners much.
• TB

  T B

  Jan 17, 2022
  5.0
  Chocolate dipped 🍦 ice cream cones; love it!
• BB

  Brad

  Feb 13, 2018
  1.0
  I was excited to try the Dairy Queen caramel funnel cake ala mode. The one employee working was busy cleaning things up and shutting things down at 8:15 p.m. the mall closes at 9 when I attempted to order my caramel funnel cake ala mode I was told by the young Asian man that they're "Not serving hot things right now" he offered no further explanation so I asked him why and he said we're just not doing that now... meaning they close things down early because the mall closes at 9 therefore one star, terrible customer service, I'm very disappointed and will not be buying anything more from this location you have lost a customer. As the sticks in my mind I am going to share this with several other people as well.

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