Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1660 W Warm Springs Rd, Henderson, NV
89014-4323, United States
Hours
Reviews
4.0
795 reviews
5 stars
425
4 stars
171
3 stars
58
2 stars
40
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including incorrect orders and unsatisfactory food quality.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food and service received, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their excellent service and friendliness, indicating that positive experiences do occur.
Cleanliness Issues
Several reviews mentioned unsanitary conditions and poor hygiene practices among staff, raising concerns about food safety.
- CYCamhauna Young3 days ago1.0The ice cream is good but service is poor. The drive thru guy got an attitude when I added a box of dilly bars to my order at the window. He acted as though he did not want to be there and was irritated that he had costumers
- ABAngry Bob6 days ago5.0They must have a pretty cool manager or something because the employees are always super, super nice. I love coming here
- GDGreg DowningNov 8, 20255.0Quick service and exactly what you need when you have a DQ craving.
- ACAmari CarsonNov 2, 20251.0I would advise against visiting this establishment due to the rude and disrespectful behavior of the manager and hiring manager, as well as the subpar food and environment, which are in need of significant improvement.
- JFJeremy FullerOct 25, 20254.0Dairy Queen is a good place to stop for a quick stop. I go for the Flamethrower burger to spice things up, then a Blizzard to cool things down. Round things out with onion rings, and it'll be a good day.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Henderson?
Dairy Queen Grill & Chill is located at 1660 W Warm Springs Rd, Henderson, NV 89014-4323, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 9:00 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a convenient drive-thru for quick service.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, provides high chairs, restroom facilities, and is wheelchair accessible.
Can I order Dairy Queen Grill & Chill food online or get mobile deals?
Yes, you can use their mobile app for exclusive deals and order online for pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Visitors can explore nearby spots such as Napoli Pizzeria for pizza, Rivas Mexican Grill for Mexican cuisine, and Cold Stone Creamery for more ice cream options.
Are there any nearby places to get bubble tea near Dairy Queen Grill & Chill?
Yes, nearby you can find Noon’s Boba Cafe and Boba Boy Café, both offering bubble tea and cafe options.
What automotive services are close to Dairy Queen Grill & Chill?
Honest-1 Auto Care and Meineke Car Care Center are nearby for automotive repair and maintenance needs.
Does Dairy Queen Grill & Chill have a social media presence?
Yes, they are active on Facebook at https://www.facebook.com/516617028406750 and Twitter under the handle @DairyQueen.