Dairy Queen Grill & Chill

4.0
804 reviews
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Business Details

1660 W Warm Springs Rd, Henderson, NV
89014-4323, United States
(702) 433-7399
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1660 W Warm Springs Rd, Henderson, NV
89014-4323, United States

Hours

Reviews

4.0
804 reviews
5 stars
429
4 stars
171
3 stars
60
2 stars
40
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or poorly prepared, while others praised the taste of specific items like Blizzards.

Pricing Issues

Several customers expressed dissatisfaction with the pricing, feeling that the cost was too high for the quality of food and service received.

Cleanliness and Environment

Feedback indicated concerns about cleanliness and unsanitary conditions in the restaurant, impacting the overall dining experience.
  • CN
    Caitlin Nielsen
    Jan 5, 2026
    1.0
    The ugliest cone ever
  • CG
    cool guy
    Dec 19, 2025
    1.0
    I walk in looking at the menu and the manager walks up to me and tells me to leave if I don't plan on buying anything. Like buddy, I'm looking at the menu contemplating if I want anything, and the stores entirely empty, why are you going out of your way to harass me. This isn't even the first time either, and I'm sure they've done this to more people than they'd like to let off. The audacity you need to have. If I want to take my time deciding what I want, I will. Rude, incentive and beyond unprofessional.
  • LB
    Lynne Bradford
    Dec 16, 2025
    3.0
    We always get the same thing. Medium milkshake. The charge is always different. We have paid as much as $9. Something for the milkshake, yesterday it was $6. Something.. Not sure why it's different.
  • KR
    Kimberly Reyes-Lee
    Dec 12, 2025
    5.0
    Sandy was so helpful and kind. She makes amazing cakes and will definitely use this location again. Thank you Sandy!
  • DR
    Denver Rolan
    Nov 26, 2025
    1.0
    As a Door Dasher constantly operating in the Green Valley Henderson area, This is one of the most miserable environments ever. I first thought this was just bad timing, maybe got off on the wrong foot, or just how low-key bad the area was, but I've delivered for all the other stores in the same strip mall such as the Mexican, Boba, and Philly restaurant, and even other DQ locations, and they've not only been pleasant but a joy to work with. Only this Dairy Queen in Henderson constantly has at least one hostile/paranoid staff that either starts or escalates a situation with me or another customer. Its still a problem with all new face on that shift. In the Summer, the smell of sour Milk is in there air. You might need to flush this location out. Even the few good ones here I see too rarely. Update: Been asking about this place and seems like this quality of service has been going down for a more than half a decade, good luck seeing any change here.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What is the address of Dairy Queen Grill & Chill in Henderson?

Dairy Queen Grill & Chill is located at 1660 W Warm Springs Rd, Henderson, NV 89014-4323, USA.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open every day from 11:00 AM to 9:00 PM.