Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
814 reviews
5 stars
434
4 stars
171
3 stars
61
2 stars
40
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and unprofessionalism, particularly from management.
Food Quality
Customers express dissatisfaction with food quality, citing issues like poorly mixed blizzards, unsanitary conditions, and inconsistent preparation.
Cleanliness
Several reviews mention cleanliness issues, including unpleasant odors and dirty surfaces, impacting the overall dining experience.
Pricing
Many customers feel that prices are too high for the quality of food and service received, leading to disappointment.
LM
Louisa Mickey
Feb 25, 2026
5.0
Mikey had a charisma that makes me smile. He was enthusiastic and happy to be here. He knows the menu, his upsale is straightforward but polite, and his customer service was amazing. The burger was hot, fries were straight out the fries. And, of course, Mikey tipped my delicious blizzard. The lobby was really clean. And although I didn't use it, a kid area with TV is available, too.
SS
stephanie snider
Feb 15, 2026
1.0
I hate that this is closest location to my house because the staff and especially the manager is extremely rude! Yelling at everyone and slamming the window in the drive thru closed while I’m still talking to her! I am 1 person and went through the drive thru for my family of 5 and they refused to give me a cup holder for my ice creams because “we aren’t allowed to give cup holders for ice cream” how am I supposed to hold all of this and drive home?!
CA
Crystal Ann
Feb 6, 2026
1.0
I keep trying this location over and over and it always disappoints. They don't mix their blizzards fully. They don't even feel their blizzards to the rim anymore. They're soft serve ice cream is completely flavorless. The atmosphere is lackluster and you always feel like you're bothering the employees by coming in and placing an order. Will not come here again. Fool me once shame, on you. Fool me 10 times, shame on me. Not again.
SS
Shari
Feb 1, 2026
5.0
The supervisor/manager working Sunday night, 1 Feb, is impressive. She was on top of things and it was the best food I have had in a long time. The guy working the window was rude and condescending, but everything else was great!
AM
Anthony M
Jan 24, 2026
1.0
Boy oh boy…. This location needs a complete corporate overhaul. It smells like old pee in there. The manager has zero control of his staff. Literally chasing each other around flirting while they had the one dude actually working. The shakes and sundays had stuff all over the outside of the cups. It got red syrup all over my brand new $100 jacket. Now I get to take it to the dry cleaners. Perfect thanks. I’ll never come back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Henderson?
Dairy Queen Grill & Chill is located at 1660 W Warm Springs Rd, Henderson, NV 89014-4323, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 9:00 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a convenient drive-thru for quick service.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, provides high chairs, restroom facilities, and is wheelchair accessible.
Can I order Dairy Queen Grill & Chill food online or get mobile deals?
Yes, you can use their mobile app for exclusive deals and order online for pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Visitors can explore nearby spots such as Napoli Pizzeria for pizza, Rivas Mexican Grill for Mexican cuisine, and Cold Stone Creamery for more ice cream options.
Are there any nearby places to get bubble tea near Dairy Queen Grill & Chill?
Yes, nearby you can find Noon’s Boba Cafe and Boba Boy Café, both offering bubble tea and cafe options.
What automotive services are close to Dairy Queen Grill & Chill?
Honest-1 Auto Care and Meineke Car Care Center are nearby for automotive repair and maintenance needs.
Does Dairy Queen Grill & Chill have a social media presence?
Yes, they are active on Facebook at https://www.facebook.com/516617028406750 and Twitter under the handle @DairyQueen.
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Certified March 01, 2026Yext Knowledge Graph
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