Dairy Queen Grill & Chill

3.8
833 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
240 E Lake Mead Pkwy, Henderson, NV
89015-5582, United States

Hours

Reviews

3.8
833 reviews
5 stars
398
4 stars
157
3 stars
108
2 stars
56
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others found them cold or poorly prepared.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Pricing

Many customers expressed concerns about high prices, feeling that the cost did not match the quality of food received.

Ice Cream

Ice cream products received consistent praise, with many customers enjoying the variety and quality.
  • WH
    William Travis Hampton
    4 days ago
    4.0
    I brought my sons here to get some dipped ice cream cones after school. The service was good, The ice cream was good and the overall atmosphere of the store was good. We will come back to get ice cream again.
  • EH
    Eric Hall
    Dec 27, 2025
    1.0
    Had a horrible experience with the driver thru worker just now. He was very rude, took our order wrong, tried to charge us $34 for 2 cheeseburgers and a chicken strip basket. Just passive aggressive the whole time. Every negative stereotype about ordering at a fast food drive thru combined into one experience.
  • VK
    Victor Kuri
    Dec 10, 2025
    1.0
    Horrible dirty and expensive place a medium combo hamburger 14 usd if you ask for ketchup or mustard it’s apart they charge you for everything I’ll never go back to that pigsty
  • LR
    Lou Rampino
    Sep 23, 2025
    4.0
    Food is good employees are good ice-cream is best
  • HM
    Holly Marie
    Aug 9, 2025
    1.0
    Went through the drive thru around 7 PM and waited about 30 mins. Understandable if the place was short-staffed. Although once I got to the speaker to order, you could barely hear them. This is an issue especially for me because I am hard of hearing and the drive thru was the most convenient for me and I’ve never had issues with speakers being this quiet before. We got to the window finally and we were greeted by a very rude younger lady with glasses and a tattoo on her arm. She asked me if I wanted my receipt and I said yes, and then she handed me my card back and said “No receipt?” but she had an attitude this entire interaction. Maybe do better and hire people who actually want to do their job, or she needs a coaching.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the regular opening hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 11:00 AM to 8:00 PM.