Chipotle Mexican Grill

3.1
486 reviews
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Business Details

246 E Lake Mead Pkwy, Henderson, NV
89015, United States
(702) 430-8880
https://locations.chipotle.com/nv/henderson/246-e-lake-mead-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3392
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About

Mexican Restaurant
Chipotle Boulder Hwy and Lake Mead is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
246 E Lake Mead Pkwy, Henderson, NV
89015, United States

Hours

Reviews

3.1
486 reviews
5 stars
163
4 stars
75
3 stars
40
2 stars
41
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly with mobile orders and drive-thru pickups.

Food Quality

Many reviews highlighted inconsistent food quality, including cold meals, small portions, and missing ingredients.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Staff Performance

While some customers praised individual staff members for their friendliness, overall staffing issues and management were criticized for poor organization and efficiency.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
  • SB
    Seth Beckwith
    1 day ago
    5.0
    I've been to this location a few times now and have yet to have any rael complaints. The staff do there best to keep a lively atmosphere even when they are crazy busy and the food has always been delicious. the dining area being the one place I've found a little disheveled during there peak hours. I would normally ding them for that , but seeing how there are people giving 1 star for silly stuff like soggy chips 5 star all the way. Keep up the good work to every one at this crazy busy location.
  • CP
    Cynthia Pantazes
    2 days ago
    2.0
    I hadn’t been to Chipotle for sometime but I really like it and decided to go today. This is the location I have gone to in the past! I figured since it was around 1030 am the food should be fresh and good. When I walked in there was a line but I waited patiently. The place looked messy. All the staff looked miserable. No one had a smile on their face or was not inviting at all. Looked like they all just got scolded. Which may have been the case.IDK. I probably shoulda just left but I was really hungry and wanted Chipotle. I got my food to go, paid about 17$. I get home, my chicken is almost totally burnt which made my whole bowl taste awful , the rice and guac were so limey and the chips totally stale. Hope it was just a bad morning for them! I would like to return to this location just hoping it will be better next time! Manager get your peeps in line before you stop getting business!
  • JH
    Judy Hiland
    3 days ago
    2.0
    The food looked old and the servers just plopped the food into container like watching an old war movie chow line. Then when we went to pay with an electronic gift certificate, they could not process. We paid with our credit card instead. There is nothing wrong with the electronic gift card. I verified the info when I got home. This was our first time at Chipotle and it will be our last.
  • KD
    K D
    Dec 29, 2025
    1.0
    To go orders are never ready on time, they are often out of certain meats, and the orders lack ingredients, are incorrect, and much smaller than normal. Disappointed in this location and the terrible service. This has happened several times. The burrito had no sour cream, cheese, or lettuce. It was full of white rice which was incorrect with barely any meat. What a joke.
  • JG
    James G
    Dec 21, 2025
    1.0
    Ordered online for drive thru pick up Got there and my order was not ready even 20 mins after the pickup time this has happened twice already Later found out they didn’t even have my order They had to rush it and it wasn’t even good Just filled with rice and beans few couple of pieces of meat Train your employees better than this please or hire more people for better services Chipotle
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill on Boulder Hwy and Lake Mead?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 246 E Lake Mead Pkwy?

Chipotle is open daily from 10:30 AM to 11:00 PM.