Chipotle St. Rose is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unhelpful attitudes.
Cleanliness
Many customers expressed concerns about the unsanitary conditions of the restaurant, including dirty tables and food prep areas.
Food Quality
Several reviews mentioned issues with food quality, including small portion sizes, salty food, and instances of food poisoning.
Management Issues
Customers noted a lack of effective management, with reports of understaffing, disorganization, and unprofessional behavior from management.
JJ
Jacqueline
6 days ago
4.0
Picked up after phoning in my order.
RM
Robert Mars
Jan 5, 2026
5.0
Haven't been to Chipotle for quite some time. My meal was delicious and I will definitely be back sooner rather than later.
GP
Grammy P
Dec 31, 2025
5.0
Very clean no too noisy great lunch spot fresh food lots of choices
SS
shazy shaz
Dec 6, 2025
1.0
Horrible, horrible customer service, and the portion sizes keep getting smaller every time I go.
Not to mention, the facility is dirty and clearly not being cleaned properly — it doesn’t seem up to public health standards at all.
DO
Derrick Oliver
Oct 30, 2025
2.0
This chipotle is one of the worst ones i've ever been to, but no matter who's working here, the terrible customer service is always the same.But the upside is I go here because it's never busy, when I have to do business on this side of town.So I still come here because i'm happy to get in and out quickly...the other good chipotle are always busy and that can be frustrating, but probably because their food is fresh and the customer service is good. I would have rated the atmosphere higher because it's one of the nicer locations as far as the setup for dining and the view.However, the poor customer service takes away from that score.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at St. Rose?
Chipotle Mexican Grill at St. Rose is open every day from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Henderson, NV?
It is located at 10251 S Eastern Ave, Clark, Henderson, NV 89052, inside the Las Vegas South Premium Outlets.
Does Chipotle St. Rose offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can I earn free food or get exclusive offers from Chipotle St. Rose?
By signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What are some nearby dining options if I want to explore other cuisines before or after visiting Chipotle?
Nearby dining options include Gungchae for Korean food, Pink Box Doughnuts for bakery treats, Kaizen Fusion Roll & Sushi for sushi, and Gaetano's Ristorante for Italian cuisine.
Are there any nearby health and wellness stores close to Chipotle Mexican Grill at St. Rose?
Yes, The Vitamin Shoppe, Jamba Siena Promenade smoothie bar, and Orangetheory Fitness Las Vegas - South gym are all located nearby.
Can customers shop for gifts or beauty services near Chipotle St. Rose?
Customers can visit nearby shops like Tiger Lily Floral Henderson for gifts, 702 Nail Lounge and Candid Salon for beauty services, and European Wax Center for waxing.
Is Chipotle St. Rose accessible for online ordering?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at St. Rose for further inquiries?
You can call them at +1 702-361-6438 or email at nv.0366.strose@chipotle.com.