Business Details
About
Mexican Restaurant
Chipotle St. Rose is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
822 reviews
5 stars
383
4 stars
174
3 stars
83
2 stars
51
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers expressed concerns about the unsanitary conditions of the restaurant, including dirty tables and food prep areas.
Food Quality
Feedback indicated issues with food quality, including salty dishes, skimpy portions, and instances of food poisoning.
Staffing Issues
Several reviews noted that the location is often understaffed, leading to long wait times and poor service.
Mixed Experiences
While some customers enjoyed their meals, many others reported dissatisfaction, indicating a lack of consistency in food and service quality.
- DODerrick OliverOct 30, 20252.0This chipotle is one of the worst ones i've ever been to, but no matter who's working here, the terrible customer service is always the same.But the upside is I go here because it's never busy, when I have to do business on this side of town.So I still come here because i'm happy to get in and out quickly...the other good chipotle are always busy and that can be frustrating, but probably because their food is fresh and the customer service is good. I would have rated the atmosphere higher because it's one of the nicer locations as far as the setup for dining and the view.However, the poor customer service takes away from that score.
- GBGeorge BurRoughsOct 27, 20252.0The food was ok but the service was so bad. Go to a different location
- VAVeronica A.Oct 10, 20252.0Ordered Uber Eats and my meals were upside down in the sealed bag, causing all salsa to leak out and saturate the bottom of the bag. My Izzy drink was missing too. Good luck if you order from them. Really disappointed with my expensive delivery experience.
- LWLanae WesleyOct 7, 20253.0This is by far the worst chipotle that I’ve ever been to when it comes to portions. I’ve never experienced the portion thing until now literally not even giving a scoop of what I’m ordering I will not be back. They were even stingy with the vegetables like I can understand the meat, but the vegetables OK
- JLJenny LaneOct 1, 20251.0The service here is absolutely the worst. They made customers wait outside until 10:40 before opening the doors, which is unacceptable. When I pointed out that there was way too much sour cream on my bowl (see photo), the employee told me “this is standard.” That is not standard, it’s sloppy. Between the late opening, the attitude, and the food quality, I will never eat here again. Horrible experience. Do better!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at St. Rose?
Chipotle Mexican Grill at St. Rose is open every day from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Henderson, NV?
It is located at 10251 S Eastern Ave, Clark, Henderson, NV 89052, inside the Las Vegas South Premium Outlets.
Does Chipotle St. Rose offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can I earn free food or get exclusive offers from Chipotle St. Rose?
By signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What are some nearby dining options if I want to explore other cuisines before or after visiting Chipotle?
Nearby dining options include Gungchae for Korean food, Pink Box Doughnuts for bakery treats, Kaizen Fusion Roll & Sushi for sushi, and Gaetano's Ristorante for Italian cuisine.
Are there any nearby health and wellness stores close to Chipotle Mexican Grill at St. Rose?
Yes, The Vitamin Shoppe, Jamba Siena Promenade smoothie bar, and Orangetheory Fitness Las Vegas - South gym are all located nearby.
Can customers shop for gifts or beauty services near Chipotle St. Rose?
Customers can visit nearby shops like Tiger Lily Floral Henderson for gifts, 702 Nail Lounge and Candid Salon for beauty services, and European Wax Center for waxing.
Is Chipotle St. Rose accessible for online ordering?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at St. Rose for further inquiries?
You can call them at +1 702-361-6438 or email at nv.0366.strose@chipotle.com.