Chipotle Eastern Beltway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing bland or undercooked meals, while others praised the freshness and flavor.
Service Issues
Service quality varied significantly; some reviews highlighted friendly and helpful staff, while others noted rudeness and poor customer service.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Ingredient Availability
Several reviews mentioned that the restaurant frequently ran out of key ingredients, impacting the overall dining experience.
JE
Jocelyn B Estrada
Nov 1, 2025
1.0
My daughter who’s 12 asked me for chipotle today and since this location is near my neighborhood I figure why not. She ordered a bowl chicken which is normally anywhere from $9-$14 (no drinks ir sides)dollars max. We go to chipotle very often so I’m very familiar with the prices. However this older women at this location took my daughters order while I waited in the car. I gave my daughter a $20 which should be more than enough for her order and she came back out telling me she was $3 short. I found it odd but gave her the money either way in case she had ordered something else. When she comes out I look at her receipt and her items and she only had 1 chicken bowl. This lady was overcharging my daughter and when I went back inside she told me word for word “yes I figured there was a mistake “ I was upset but more concerned for all the other kids that go to this chipotle and are too shy to speak up. I felt she was just taking advantage of her because she clearly knew what she was doing and as soon as I walked in the door with my daughter her whole mood changed. Just be careful and look at your receipts. I would not be returning to this location again. Customer service was not helpful.
SD
Sarah Dubois
Sep 8, 2025
5.0
Their food is always fresh and the staff is the most wonderful welcoming Chipotle staff I've experienced. I wish they wore name tags so I could praise the one particular gal. She's been in there the most when we go at about 1130am. Very sweet and bubbly. Doesn't act annoyed at all when you are being particular with your order.
AJ
Amaya Joy
Jul 17, 2025
5.0
I don’t usually come to this location because there is one way closer to my house but I was out and around the area so decided to stop by here. I got my usual order but it honestly tasted way better from this location than my normal one! The chicken was much more flavorful and delicious so that was a nice surprise. The customer service was very straight forward not very friendly but definitely not rude either. That’s just how things are these days so i’m not knocking a point off. I will come back here anytime i’m in the area for sure.
LL
Luna Lacey
Jul 6, 2025
2.0
Small restaurant, service is truly hit or miss but generally not great. Food is fine overall.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill located at 9210 S Eastern Ave, Henderson?
Chipotle Mexican Grill at 9210 S Eastern Ave, Henderson is open daily from 10:30 AM to 10:00 PM.
Does the Chipotle Eastern Beltway location offer delivery or pickup services?
Yes, this Chipotle location offers both in-store pickup and delivery services.
What type of food does Chipotle Eastern Beltway serve?
Chipotle serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors or preservatives.
How can I place an order online for Chipotle Eastern Beltway?
You can order online through Chipotle's official ordering site at https://order.chipotle.com/ or via their Apple app using the link https://chipotle.app.link/Carne-Apple.
Is Chipotle Eastern Beltway welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and communities.
What is the contact email and phone number for the Chipotle at 9210 S Eastern Ave?
You can reach them at NV.3494.Ebeltway@chipotle.com or by phone at +1 702-289-4297.
Are there any notable nearby restaurants to Chipotle Eastern Beltway where one can dine or grab a snack?
Yes, nearby dining options include Capriotti’s Sandwich Shop, Smoothie King, Wingstop, Pho Hong Vietnamese Restaurant, In-N-Out Burger, and Quiznos sandwich shop.
What nearby retail stores or places can customers visit around Chipotle Eastern Beltway?
Nearby retail stores include Bath & Body Works, Mattress Firm, Red Wing Shoes, Grocery Outlet, and Hallmark Gold Crown Stores.
Are there health or dental care providers close to the Chipotle location?
Yes, nearby you can find Boca Dental and Braces and South View Dental & Orthodontics for dental care, as well as AA Medical for pharmacy and lab services.
What nearby entertainment or family-friendly places are around Chipotle Eastern Beltway?
Nearby entertainment includes Water Wings Swim School and Chuck E. Cheese, great for family fun and kids' activities.