Chipotle Mexican Grill

3.8
211 reviews
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About

Mexican Restaurant
Chipotle Eastern Beltway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9210 S Eastern Ave, Henderson, NV
89074, United States

Hours

Reviews

3.8
211 reviews
5 stars
107
4 stars
38
3 stars
14
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality varies significantly; some customers enjoy fresh and flavorful meals, while others complain about blandness and undercooked ingredients.

Portion Sizes

Many reviews mention issues with portion sizes, with customers feeling shortchanged on servings, especially when ordering online.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Ingredient Availability

Customers often report that the restaurant runs out of key ingredients, leading to dissatisfaction.
  • SL
    steven lassiter
    Jan 3, 2026
    5.0
    Wifey lives this restaurant....good food 2.
  • LC
    Last Choice
    Dec 10, 2025
    4.0
    I have been coming to this location. I did give this location a bad review before. Now I would like to congratulate the owner of this location for turning around the restaurant. Better management, better employees, more sociable. Restaurant is cleaner. Keep up the good work!
  • TN
    Thach Nguyen
    Dec 4, 2025
    5.0
    One of the better chipotles compared to some others in town I avoid some chipotles purposely cuz it feels weird and the service is lackluster.... not this one
  • JE
    Jocelyn B Estrada
    Nov 1, 2025
    1.0
    My daughter who’s 12 asked me for chipotle today and since this location is near my neighborhood I figure why not. She ordered a bowl chicken which is normally anywhere from $9-$14 (no drinks ir sides)dollars max. We go to chipotle very often so I’m very familiar with the prices. However this older women at this location took my daughters order while I waited in the car. I gave my daughter a $20 which should be more than enough for her order and she came back out telling me she was $3 short. I found it odd but gave her the money either way in case she had ordered something else. When she comes out I look at her receipt and her items and she only had 1 chicken bowl. This lady was overcharging my daughter and when I went back inside she told me word for word “yes I figured there was a mistake “ I was upset but more concerned for all the other kids that go to this chipotle and are too shy to speak up. I felt she was just taking advantage of her because she clearly knew what she was doing and as soon as I walked in the door with my daughter her whole mood changed. Just be careful and look at your receipts. I would not be returning to this location again. Customer service was not helpful.
  • SD
    Sarah Dubois
    Sep 8, 2025
    5.0
    Their food is always fresh and the staff is the most wonderful welcoming Chipotle staff I've experienced. I wish they wore name tags so I could praise the one particular gal. She's been in there the most when we go at about 1130am. Very sweet and bubbly. Doesn't act annoyed at all when you are being particular with your order.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill located at 9210 S Eastern Ave, Henderson?

Chipotle Mexican Grill at 9210 S Eastern Ave, Henderson is open daily from 10:30 AM to 10:00 PM.

Does the Chipotle Eastern Beltway location offer delivery or pickup services?

Yes, this Chipotle location offers both in-store pickup and delivery services.