Buffalo Wild Wings

Reviews

• AC

  ANT c

  Nov 11, 2025
  1.0
  The worst customer service I've ever had in my life. Don't need to even speak on my 21+ years still in industry
• GB

  Greg Barson

  Nov 7, 2025
  1.0
  Online order said it would be ready by 5:50. It is 6:20 and still not ready. Haven't ordered from here for a couple of years because the last time they messed up the order. Should have learned my lesson.
• CB

  Cassie Burns

  Nov 6, 2025
  3.0
  I ordered the beer cheesesteak without American Cheese, but with the beer cheese as well as chips & salsa. The sandwich was missing the beer cheese, which is what I was excited to try. My sandwich was packed in a box with the chips on top, and a small salsa container next to the sandwich. My husband had picked our orders up, and thought the sandwich was missing because it was hidden by the chips. The chips should have been in their own container, because when my husband got home with our orders, the chips were starting to be soggy from the heat from the sandwich meat. Everything tasted delicious as usual, but I think from now on I won’t do take out to ensure I’m getting what I ordered in house. My next visit I’ll try the beer cheesesteak again.
• SG

  Stephanie Grintjes

  Nov 1, 2025
  1.0
  I ordered on line and got a pick up time of 5:00. I waiting for my food along with 8 other people. Finally received our order at 5:20. I looked to make sure we got two burgers, a fry, wedges and 2 sodas. Looked correct until we opened the actual products. We ordered 2 DOUBLE cheese burgers, 1 fry, 1 wedges, 1dr. Pepper, 1 Pepsi. What we got was 2 dr. Peppers no Pepsi, a child’s cheeseburger (no fixing), a single cheese burger WITH fixings. Fries were rubbery and cold as if they were sitting for a while which is weird considering my order wasn’t even ready when I got there. Wedges were decent. It takes only 5 sec. To double check an order b4 handed to the customer and I feel it was just thrown together. BECCA was the name on the survey sticker so I am assuming she prepared our order. I’ll be picking another place from now on when I want a burger dinner. I was looking forward to the order we placed but ended up disappointed and dissatisfied.
• AE

  Alisha Ellwanger

  Oct 23, 2025
  1.0
  Horrible experience, online ordered the boneless Thursday Bogo spent $40 wasted dollars. Ordered online at 5:40pm said it would he ready at 6:00pm. Went in at 5:50 to wait. One girl working counter saw countless large orders go out had to ask her at 6:10 where is my food... oh we're getting it meanwhile manager just walking around watching TV, employees cussing. Finally got my food at 6:30pm! Got home food is DRY chicken was so dry, wedges were sitting for god knows how long, no sauces labeled. Called to speak to manager he (Robert) was very rude kept saying the phone is cutting out yelled at me and hung up. Don't waste your time and money company is going down hill fast especially those location with their horrible employees.

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