Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Food quality was inconsistent, with several complaints about cold, poorly prepared, or incorrect orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of sticky floors and dirty tables.
Pricing
Customers expressed concerns about high prices and perceived shrinkflation, feeling that the value for money was lacking.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that there are still positive experiences to be had.