Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and long wait times.
Food Freshness
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received stale or poorly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.
Cleanliness
Generally positive feedback on cleanliness of the restaurant and bathrooms, though some noted issues during busy times.
Speed of Service
Service speed varies; many customers appreciated quick service, while others experienced delays, especially during peak hours.
GG
GALO GUERRERO
6 days ago
4.0
Super fast service! Elizabeth was awesome!
LH
Levi Holmes
6 days ago
4.0
Very nice worker
BM
Billy Ray McClelland
Nov 16, 2025
5.0
My hometown Wendy's never misses!
MB
Melanie Byer
Nov 7, 2025
5.0
The service here is fantastic! This is located in a truck stop so there are a lot of different languages coming through and the team led by Rachel meet all the challenges with grace and patience. Rachel is definitely an example of what an effective leader looks like.
GS
Gary Stein
Oct 27, 2025
4.0
Great area kinda out of town , the staff were super friendly and polite v, they took my order and within minutes it seemed like my food was hot on delivery to my table ... The place was immaculately clean and well kept ..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fernley, NV?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fernley, NV into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (775) 575-6298.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fernley Wendy’s serve breakfast?
Yes, this Wendy’s location in Fernley, NV serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 465 Pilot Road in Fernley, NV currently open?
Yes! The Fernley Wendy's is open and committed to serving you every day.
What are the hours of operation for the Wendy's drive-thru in Fernley?
The drive-thru at this Wendy's location is open 24 hours every day of the week.
Does this Wendy's location in Fernley serve breakfast?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app, both of which support ordering from this location.
How can I contact the Fernley Wendy's with questions or feedback?
You can call the location directly at (775) 575-6298, use Wendy's Customer Care live chat on their website, or fill out their customer satisfaction survey online.
Is there a Wendy's app I can use for ordering?
Yes, Wendy's has an app available on the Apple App Store which allows you to order conveniently.
What nearby places can I visit before or after dining at Wendy's on Pilot Road?
Nearby you will find Pilot Flying J gas station and convenience store, Dairy Queen for frozen treats, and Jackpot Crossing Casino for entertainment.
Where can I fuel up or stop for convenience items near Wendy's in Fernley?
You can visit Pilot Flying J, Pilot Travel Center, or Love's Travel Stop, which are gas stations and convenience stores close to Wendy's.
Are there accommodations or other dining options near Wendy's on Pilot Road?
Yes, Comfort Suites Fernley hotel is nearby for accommodations, and Las Palmas Mexican Restaurant and Arby's are available for additional dining choices.