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McDonald's

3.1
(1462 reviews)

Business Details

1500 Hwy 343, Fernley, NV
89408, United States
(775) 575-5957
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Hwy 343, Fernley, NV
89408, United States

Hours

Reviews

3.1
1,462 reviews
5 stars
363
4 stars
279
3 stars
274
2 stars
179
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-30 minutes for their orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold or stale food, with some experiencing food safety concerns.

Staff Attitude

While some staff were noted as friendly, there were numerous reports of rudeness and poor customer service.

Cleanliness

The restaurant was generally described as clean, but this did not compensate for the service and food issues.
  • LL
    luckytown
    1 day ago
    5.0
    I've traveled North America extensively and this is one of the cleanest, friendliest McD's I've ever visited, with fast efficient service.
  • SN
    Simon Norman
    2 days ago
    1.0
    I drove out in the freezing cold in the middle of the night specifically because this location advertises late-night service — only to be told they were not serving food. No notice. No explanation. Just “we’re not serving food.” That’s unacceptable. If you’re going to advertise being open, then be open. People rely on that — especially late at night. Gas, time, and effort were wasted for nothing. I contacted customer care and received a generic apology saying it would be “escalated.” That doesn’t fix the inconvenience or frustration. Do better. If you’re closed or not serving food, update your hours online so customers aren’t driving out in the cold for nothing. Very disappointing experience under the “Golden Arches.”
  • AS
    ariana smith
    Feb 23, 2026
    1.0
    absolutely horrible they were rude and slow. food tasted horrible employees yelled and the guy at the front argued with me over my food as if i wasn’t the one to order it. will never go back.
  • SM
    Shaheerah Muhammmad
    Feb 23, 2026
    2.0
    Had the time for an interview but took over 30 minutes for my order just to forget my food, give the wrong items and stale fries.
  • AM
    Andrew Moore
    Feb 2, 2026
    1.0
    They either take 30 minutes to get you your order, or leave your mobile app order that you ordered 30 minutes ago on the counter when you pull up through the drive thru and no one knows what you ordered, and 10 people behind you who ordered after you get their food before you do. Or, they forget basic items that come with the meal you ordered. How do you consistently mess an order up through the app?

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1500 Hwy 343, Fernley, NV?

McDonald's is open daily from 5:00 AM to 10:00 PM for dining.

When is the McDonald's drive-thru open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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