McDonald's

3.1
1450 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Hwy 343, Fernley, NV
89408, United States

Hours

Reviews

3.1
1,450 reviews
5 stars
360
4 stars
278
3 stars
273
2 stars
176
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-30 minutes for orders, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous complaints were made about cold or stale food, with some customers experiencing food safety concerns.

Staff Attitude

While some customers noted friendly staff, many others reported rude or inattentive service, particularly during busy times.

Cleanliness

The restaurant was generally described as clean, although some reviews mentioned issues with food handling and overall management.
  • DU
    Diana Uzzell
    Dec 29, 2025
    1.0
    This McDonald’s sucks, never get an order right. One time I’ve had a quarter pounder raw then we got a new one there was hair over it . I just got an order tonight, no pickles, they forgot the fries. They really do suck. I’ve always had problems with them
  • TW
    Tom Ward
    Dec 17, 2025
    4.0
    Terrible. Maybe ok if you drive thru. They obviously don't want any walk in service. Any walk in order was 20 to 45 minutes and then it's cold and probably not right. I turned into a "Karen" and had to yell for counter help. No one is assigned to help with walk in customers. You're treated as an inconvenience.
  • MM
    Marcell Office (Mark)
    Dec 15, 2025
    3.0
    This was the first time we've been back here in a very long time due to the usual 35+ minute waits in the drive through. We gave it another shot because they were empty. This is the very first time we didn't have to go inside and ask for all the sauces they usually forget to put in the bag. We thought dang lucky for once, but both fries were cold to the touch and we got no napkins or straws in the bag. We were parked because they asked us to pull forward instead of wait at the window so we had to go inside for this stuff. Too inconvenient this isn't even drive through at this point. Won't stop here again too many other choices with much better consistency.
  • RG
    ROTTEN Gator
    Dec 14, 2025
    2.0
    Every time we eat at this McDonalds drive though we’re always asking to pull forward, then we end up waiting 15-20 minutes for 2 sandwiches. If you’re in a hurry don’t stop here. I will say the staff is always polite and friendly, just slow and the food is mediocre.
  • MG
    Miguel Gonzalez
    Dec 7, 2025
    1.0
    This is why I dont go to McDonalds. Its also like Walmart. If you expect zero customer service on a busy Friday night with short staff. Owner needs to do better at staffing. Manager was really nice. She helped with my dilemma. I used the app to order a simple order 40 piece nuggets and free fries. I ordered at 609pm and had to get the manager involved because they erased my order. I didn't get my order till 715pm. Poor girl at the front counter was overwhelmed. She was the only one trying to managed many orders. All the attention was focused on drive thru.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1500 Hwy 343, Fernley, NV?

McDonald's is open daily from 5:00 AM to 10:00 PM for dining.

When is the McDonald's drive-thru open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.