Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times, often exceeding 20-30 minutes for orders, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Numerous complaints were made about cold or stale food, with some customers experiencing food safety concerns.
Staff Attitude
While some customers noted friendly staff, many others reported rude or inattentive service, particularly during busy times.
Cleanliness
The restaurant was generally described as clean, although some reviews mentioned issues with food handling and overall management.
DU
Diana Uzzell
Dec 29, 2025
1.0
This McDonald’s sucks, never get an order right. One time I’ve had a quarter pounder raw then we got a new one there was hair over it . I just got an order tonight, no pickles, they forgot the fries. They really do suck. I’ve always had problems with them
TW
Tom Ward
Dec 17, 2025
4.0
Terrible. Maybe ok if you drive thru. They obviously don't want any walk in service. Any walk in order was 20 to 45 minutes and then it's cold and probably not right. I turned into a "Karen" and had to yell for counter help. No one is assigned to help with walk in customers. You're treated as an inconvenience.
MM
Marcell Office (Mark)
Dec 15, 2025
3.0
This was the first time we've been back here in a very long time due to the usual 35+ minute waits in the drive through. We gave it another shot because they were empty. This is the very first time we didn't have to go inside and ask for all the sauces they usually forget to put in the bag. We thought dang lucky for once, but both fries were cold to the touch and we got no napkins or straws in the bag. We were parked because they asked us to pull forward instead of wait at the window so we had to go inside for this stuff. Too inconvenient this isn't even drive through at this point. Won't stop here again too many other choices with much better consistency.
RG
ROTTEN Gator
Dec 14, 2025
2.0
Every time we eat at this McDonalds drive though we’re always asking to pull forward, then we end up waiting 15-20 minutes for 2 sandwiches. If you’re in a hurry don’t stop here. I will say the staff is always polite and friendly, just slow and the food is mediocre.
MG
Miguel Gonzalez
Dec 7, 2025
1.0
This is why I dont go to McDonalds. Its also like Walmart. If you expect zero customer service on a busy Friday night with short staff. Owner needs to do better at staffing. Manager was really nice. She helped with my dilemma. I used the app to order a simple order 40 piece nuggets and free fries. I ordered at 609pm and had to get the manager involved because they erased my order. I didn't get my order till 715pm. Poor girl at the front counter was overwhelmed. She was the only one trying to managed many orders. All the attention was focused on drive thru.
What are the regular dining hours for McDonald's at 1500 Hwy 343, Fernley, NV?
McDonald's is open daily from 5:00 AM to 10:00 PM for dining.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM, extending until 1:30 AM on Fridays and Saturdays.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I place an order online for delivery or pickup?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the App Store and Google Play.
What payment options are accepted at McDonald's Fernley?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, WiFi service is available along with drive-thru, gift cards, mobile offers, and mobile ordering services.
What nearby amenities can I visit around McDonald's at 1500 Hwy 343?
Nearby you can find Envy Property Solutions, Blooms d'Bella Bree retail store, and the UPS Authorized Shipping Outlet for your postal needs.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes Sushi Moto (Japanese), Papa Murphy's (pizza), Steve's Homemade Ice Cream, Jack in the Box, Louie’s China Bistro, and Dragon City (Chinese).
What financial or banking services are near McDonald's in Fernley?
Nearby banks include Bank of America and WaFd Bank - Fernley, as well as the Dollar Loan Center for payday loan services.