McDonald's

3.1
1435 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Hwy 343, Fernley, NV
89408, United States

Hours

Reviews

3.1
1,435 reviews
5 stars
360
4 stars
274
3 stars
272
2 stars
174
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times at the drive-thru and for food orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about cold or stale food, particularly fries, and inconsistent quality across visits.

Staff Attitude

While some customers noted friendly staff, others reported poor service and lack of attention from employees.

Cleanliness

The restaurant was generally described as clean, although some reviews mentioned issues with food handling and hygiene.
  • TS
    Tina Schrader
    4 days ago
    1.0
    Poor service all the way around. Cold food cold frys had to go in and get our food from drive thru after waiting 15 plus mins. Will not be back.
  • AH
    Alyssa Hughes
    Nov 6, 2025
    2.0
    Slowest location ever. Will send you to one of the alternative spots no matter how many people are in line, and will almost always try to give you the wrong order. Have never been given an order straight from the window a single time ive gone, regardless of time or day if the week.
  • MG
    Maira Griffith
    Nov 1, 2025
    1.0
    Wow this sucked. Everything was cold and stale, after vomiting and having a literal seizure from what I can only assume was expired food I called and tried getting a refund they said we had to dig it out if the trash with all the vomit to get a refund and the other guy said we didn't have to so my husband walked all the way over there to get a refund and they said they cant without the food despite corporate saying otherwise. I had a seizure from their food. And am down $62 cause we thought we'd have a good experience like we used to back in the day but I guess not at least when you crap your brains out from taco bell you know you're supposed to, when you do it here it's cause of expired food
  • BT
    Big Tony
    Oct 25, 2025
    1.0
    (Ba da ba ba ba) I’m over it. That should honestly be McDonald’s new slogan. How do you run out of Monopoly wrappers this early in the promo—especially in a spot where the drive-thru line moves slower than dial-up internet? The fries were hot, the ice cream machine was (shockingly) working, but apparently the real prize was never having a chance to win at all. Pro tip for my fellow travelers: restroom code is 0924 — for a limited time only. Enjoy your “#2” in peace, because it’s the only thing here that’s guaranteed to go smoothly.
  • AC
    Alan Cagle
    Oct 13, 2025
    1.0
    We've been going here for a couple of years now and it doesn't matter what time of day it is the drive thru always takes a long time and they always ask you to pull over to the side, you have to wait for them to walk your order to the car and the person never knows which car the food is for so they have to go to multiple cars before they find the right one. I have never been to a McDonald's that does this to this degree, management really needs to work on getting the orders out in a timely manner.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1500 Hwy 343, Fernley, NV?

McDonald's is open daily from 5:00 AM to 10:00 PM for dining.

When is the McDonald's drive-thru open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.