Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor service experiences, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold or stale items, incorrect orders, and undercooked food.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and a lack of professionalism from employees.
Cleanliness
The restaurant was noted as clean by some customers, but others pointed out unsanitary conditions and poor maintenance.
Overall Experience
Mixed reviews indicate that while some customers had positive experiences, many expressed frustration with service and food quality.
YV
Yaya Villareal
Jan 30, 2026
1.0
Have not been here in so long, thought I would try them again. They just remind me why I don’t come here anymore. Ordered food last night a lot was missing! No refund on it. The lady that served us at car side pickup was rude and had an attitude.
Gave them the benefit of the doubt came this afternoon 1/30/26 , waited a little over 20 minutes for 5 items, burgers were smashed. We will not be back again.
B
:3 :b
Jan 29, 2026
5.0
Great customer service
AF
Azalia Felan
Jan 27, 2026
1.0
Horrible service. It's supposed to be fast food. I ordered at the window and they sent me to the parking lot. There were a lot of cars, so they sent us all because they take so long. They gave us the wrong order, so we had to go back inside to order again and wait another 15 minutes. What is going on?
DW
Demetria Script Writer
Jan 1, 2026
1.0
I Will be calling the Manager. What they served me was unhealthy & UNSAFE! Cold hard fries & burger like a HOCKEY puck. It was New Years Eve & busy. You would think the food would be fresh & hot NOT STIFF BREAD & stale fries. I could report this to the HEALTH BOARD & should. I will be calling the manager snd coming in person. I work in health. You could ENDANGER PUBLIC HEALTH. I dont want my money back or a free meal. Just to report.
KP
Kris Phillips
Dec 28, 2025
1.0
I will never eat here again I got my burger with the wrapper cooked into it. What kind of people do they have working there? They think they deserve more money what a joke! Save yourself the time and go somewhere else. I will be calling their boss about this.