Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported mixed experiences with service, highlighting both friendly staff and instances of rudeness or incompetence.
Food Quality
Many reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and undercooked food.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect orders.
Wait Times
Long wait times were frequently mentioned, particularly in the drive-thru and for mobile orders.
Cleanliness
The restaurant was generally noted as clean, but some reviews pointed out unsanitary conditions and issues with the restroom.
BM
Brannon Miller
Nov 5, 2025
4.0
It's a McDonald's. Very clean and well maintained franchise.
JR
Jill Renfro
Nov 2, 2025
1.0
I went through the drive thru, then was asked to pull around and my food would be delivered to our car. After 10 minutes waiting in my car and inside for over 20 minutes…I was refunded my money. No food! I could have received better, faster service at a real restaurant.
AW
Annie Wells
Oct 26, 2025
5.0
Needed breakfast for 4 adults and 2 kids while traveling. Spent $60 and everybody was happy.
JP
Joseph Pugh
Oct 20, 2025
5.0
The staff are kind and attentive. They always greet me with a smile and by name since i order using mobile.
NP
Nikita Pikarevich
Oct 2, 2025
5.0
I'm from Sacramento, and while passing through
this city, I visited this establishment on 10/02/25. I was pleasantly surprised to see that the words "good service" are not just empty words here. The food was wonderfully fresh and delicious, and the staff was extremely polite. If I could give 10 stars instead of 5, I definitely would. Thank you, guys, for your great work!