Customers generally praised the food quality, especially the ice cream and burgers, though some noted inconsistencies in temperature and preparation.
Service Issues
There were frequent complaints about slow service, incorrect orders, and unprofessional behavior from staff, particularly during busy times.
Pricing Concerns
Many customers felt that prices were high for the portion sizes and quality, with some expressing frustration over unexpected tipping requests.
Cleanliness
While some reviews mentioned cleanliness and a pleasant atmosphere, others pointed out issues like unsanitary conditions in the bathroom.
LL
Lance Livins
4 days ago
2.0
Was the only person at the line and instead of just doing my food and getting it to me, they park me for 35 minutes. Long enough to the point more people show up and none of them get parked. Food isn't bad but like holy hell, it's supposed to be fast food not wait in my car for the same amount of time a resturant would take. For fast food this expensive they should ve doing their jobs a little better, thanks a lot DQ.
GC
Guy Cecil
Jan 3, 2026
1.0
Horrible service made a online order sat in front of the store 30 mins after it was supposed to be ready workers very rude said they were busy with only 3 cars in the drive thru melted ice cream won’t ever be back to this place attached a picture of a blizzard they should tip them over in front of you know wonder they didn’t
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Theresa
Nov 14, 2025
5.0
One of my favorite fast food places. The food is always good, and the ice cream is even better. All the employees are friendly.
TM
Thomas Moulton
Oct 14, 2025
3.0
So it depends on the day to where customer service and giving a crap comes to play certain days it seems like you order 2 ice-cream items and u get parked, and barely get any toppings and there's some says where they're on it and you feel like u got what u paid for