Chipotle Mexican Grill

2.6
200 reviews
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Business Details

2405 Mountain City Hwy, Elko, NV
89801, United States
(775) 299-4019
https://locations.chipotle.com/nv/elko/2405-mountain-city-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4685
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About

Mexican Restaurant
Chipotle Elko is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2405 Mountain City Hwy, Elko, NV
89801, United States

Hours

Reviews

2.6
200 reviews
5 stars
53
4 stars
19
3 stars
12
2 stars
20
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including undercooked items, small portions, and lack of freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Stock Availability

Customers frequently noted that the restaurant was out of various menu items, leading to disappointment and frustration.
  • BB
    BOBBY BILLDAWG
    Jan 4, 2026
    1.0
    i doordash often hoping for new results and the meat was constantly either overcooked, undercooked, or old. Disgusting. i tried too go inside and see if its anybetter and was extremely disappointed , my entire bowl tasted of sour cream and hurnt carne asada.
  • NK
    Nicholas Kazmierski
    Jan 2, 2026
    5.0
    Nice fresh food stop on a roadtrip. Came here after fueling up at Mavs across the street. The location was clean and the staff was helpful.
  • CC
    Citlalli
    Dec 29, 2025
    1.0
    Ordered through DoorDash and it was terrible. The steak was uncooked and cold.
  • JA
    Justin Anderson
    Dec 14, 2025
    2.0
    There’s 5 people on shift, 3 are having a conversation and one is in and out of the back on their cell phone. There was 1 person ahead of me when I came in and still waited 15 minutes to get my order.
  • FB
    Fatih Buğrahan Bayram
    Dec 2, 2025
    1.0
    I came to chipotle at 9 PM December 1, there was a choppy lady she looks like she’s 33 years old or something I just want to report her she was freaking out she was so rude. She was so disgusting. She was so angry I don’t know why I just wanted to get my food, I wait for her 10 minutes, There was not any other customers she was just doing cleaning or something like that. She don’t even look at my face after 10 minutes I kindly ask her can I please order my food and she got very angry. She needs to be checked out as I see, she don’t like what she does.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Elko serve?

Chipotle Mexican Grill in Elko offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, natural ingredients.

Where is Chipotle Mexican Grill located in Elko?

It is located at 2405 Mountain City Hwy, Elko, NV 89801, USA.