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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carson City, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1856 E. College Parkway for the ultimate SONIC experience!
Mixed reviews on food quality, with some items praised while others were reported as cold or poorly prepared.
Customer Service
Numerous complaints about rude staff and poor customer service experiences, including incorrect orders and unresponsive employees.
Drive-Thru Issues
Frequent reports of drive-thru only service leading to long wait times and missing items from orders.
Cleanliness and Maintenance
Concerns about the cleanliness of the location and maintenance of the ordering kiosks.
L7
LCP 75
5 days ago
1.0
Horrible drive-thru experience – We ordered the smash burger deal and asked the manager, who was working the drive-thru, for extra napkins. She was visibly annoyed when we asked and responded, “They are in the bag,” in a rude tone while rolling her eyes. The napkins were placed underneath the food, and when we found them, they were already soiled with grease from the tater tots. Within less than 10 minutes, the bag had become so greasy that items were starting to fall out. Fortunately only one tater tot and ketchup packets fell out and not an entire burger box.
This was our first time eating at this location and trying their smash burger, which turned out to be extremely messy. Given the lack of courtesy and the condition of the napkins and packaging, this will be our last visit.
Definitely lacking customer care, quality and customer service skills.
WH
W H
Feb 22, 2026
5.0
I absolutely love sonic. Their food and drinks are always on point!
CP
Camille Porche
Feb 3, 2026
1.0
The food was good, but the employees were extremely rude.
RF
Robin Floyd
Jan 31, 2026
5.0
Best hamburgers
JL
James “Redmoose” Lacy
Jan 30, 2026
5.0
There are lots of fast food joints and Sonic Drive-in is one of the best. I really like their hamburgers. Of course their huge variety of drink flavors is great. Prices are close to most other fast food places. I like the tater-tots with cheese. Overall one of the better fast food places.