Service Issues
Numerous customers reported long wait times, poor service, and unprofessional staff behavior, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the pizza and other menu items, many expressed disappointment in the food quality, citing issues like cold pizza, incorrect orders, and unsanitary conditions.
Management Changes
Feedback indicates a decline in service and food quality since new management took over, with several customers expressing nostalgia for the previous ownership.
Cleanliness
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary food handling practices.
Customer Experience
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative trends in service and quality.