Pizza Factory

3.9

371 reviews

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Business Details

3120 Highway 50 E, Carson City, NV

89701, United States

(775) 882-9800

https://www.pizzafactory.com/carsoncity/

About

Pizza Restaurant

Location

Pizza Factory

3120 Highway 50 E, Carson City, NV

89701, United States

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Hours

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 10:00 PM

Friday10:30 AM - 10:00 PM

Saturday10:30 AM - 10:00 PM

Sunday10:30 AM - 10:00 PM

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Reviews

3.9

371 reviews

5 stars

199

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and poor order management, leading to a significant decline in overall service quality.

Food Quality

While some customers praised the pizza and calzones, many others expressed disappointment with the food quality, citing issues like cold pizza, incorrect orders, and unsanitary conditions.

Cleanliness

Multiple reviews highlighted cleanliness concerns, including dirty tables, unkempt bathrooms, and unsanitary food handling practices.

Staff Performance

Feedback indicated inconsistency in staff performance, with some customers experiencing excellent service while others faced neglect and unprofessional behavior.

Value for Money

Several customers felt that the prices were too high for the quality of food and service received, leading to dissatisfaction.

HW
Hunter Wilfert
Dec 22, 2025
1.0
Not the same as what it used to be horrible service, no deliver drivers so they use door dash and it’s crazy expensive would suggest going somewhere else $60 dollars for a pepperoni pizza,10 wings , and a soda
CR
Chris Rinetti
Dec 14, 2025
5.0
Daniel has amazing customer service. Best service I've ever gotten there and the food quality seems to have risen significantly. Definitely will be back frequently
BP
Bailey Painter
Nov 14, 2025
5.0
Today the cook was on point. Best pizza I've had for years at this location. Keep up the great work.
CW
Conner Watson
Nov 3, 2025
1.0
This place sucks without Logan I went there last night and expecting to see my favorite smiling face but he wasnt there come to find out he doesn't work there anymore I guess I'll be eating at round table from now on
CH
Chris H
Nov 3, 2025
5.0
The Staff was very friendly and attentive. Manager was super friendly and attentive. The pizza was amazing. We always get sausage, mushrooms and onions with white sauce. They do this pizza the best!