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Pizza Factory

3.9
(373 reviews)
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Business Details

3120 Highway 50 E, Carson City, NV
89701, United States
(775) 882-9800
https://www.pizzafactory.com/carsoncity/

About

Pizza Restaurant

Location

Pizza Factory
3120 Highway 50 E, Carson City, NV
89701, United States

Hours

Reviews

3.9
373 reviews
5 stars
202
4 stars
64
3 stars
33
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and unprofessional staff behavior, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the pizza and other menu items, many expressed disappointment in the food quality, citing issues like cold pizza, incorrect orders, and unsanitary conditions.

Management Changes

Feedback indicates a decline in service and food quality since new management took over, with several customers expressing nostalgia for the previous ownership.

Cleanliness

Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary food handling practices.

Customer Experience

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative trends in service and quality.
  • MF
    Mary Franklin
    Jan 20, 2026
    5.0
    I have always loved this pizza always
  • RB
    Rita Bowles
    Jan 18, 2026
    5.0
    Great food
  • HW
    Hunter Wilfert
    Dec 22, 2025
    1.0
    Not the same as what it used to be horrible service, no deliver drivers so they use door dash and it’s crazy expensive would suggest going somewhere else $60 dollars for a pepperoni pizza,10 wings , and a soda
  • CR
    Chris Rinetti
    Dec 14, 2025
    5.0
    Daniel has amazing customer service. Best service I've ever gotten there and the food quality seems to have risen significantly. Definitely will be back frequently
  • BP
    Bailey Painter
    Nov 14, 2025
    5.0
    Today the cook was on point. Best pizza I've had for years at this location. Keep up the great work.
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Brand Certified Facts from Pizza Factory

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Certified March 01, 2026Yext Knowledge Graph
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