Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carson City,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
951 reviews
5 stars
479
4 stars
257
3 stars
94
2 stars
49
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as dry chicken and missing ingredients.
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor management.
Cleanliness
Concerns were raised about cleanliness in the dining area and bathrooms.
Pricing
Many customers felt that prices were too high for the portion sizes and quality of food.
Drive-Thru Experience
Drive-thru service received mixed feedback, with some praising speed while others noted issues with order accuracy and communication.
- MBManny Bananas1 day ago1.0Prices aren't posted online.
- BGBart GeorgeDec 15, 20251.0I ordered the double chicken Taco salad . Which is 10dollars it is supposed to be the beautiful chunks of white meat with fresh avocado. This is what I received. Shredded chunks of chicken a half rotten avocado 🥑🤮.the person who made this must have at least taken a look at this. Absolutely no care for the customer at all . We all work hard for our money and to serve this to someone is absolutely ridiculous.
- RGRebecca GriffithDec 14, 20251.0"Manager" with the glasses and the hair braid is truly a horrible person.
- AGAngel GonzalezDec 6, 20254.0Muy bien muy bueno
- TGTrenton GiffordNov 16, 20255.0I catered my wife’s birthday from this location and everything was great. When I went to go pick up the food the lady at the front was very friendly and went over everything with me. The food was delicious and everything was packaged well. Great location, service and food! Would definitely cater again! Thank you!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Carson City?
El Pollo Loco is open Monday to Sunday from 10:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Where is El Pollo Loco located in Carson City?
El Pollo Loco is located at 1923 Hwy 50 E, Carson City, NV 89701, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for their menu items.
Can I order food from El Pollo Loco using an app?
Yes, you can order through the El Pollo Loco app, available on the Apple App Store, or use their online order menu link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through for convenient service.
What nearby places can I visit after dining at El Pollo Loco?
Nearby places include Daisys Thrift Store for shopping, Dakine Motorsports LLC for motorcycle services, and Dirty Dog Dog Grooming for pet care.
Are there other Mexican restaurants near El Pollo Loco?
Yes, Nayami Tacos, a food truck specializing in Mexican cuisine, is located nearby for alternative dining options.
How can nearby transit or stores help me access El Pollo Loco?
Nearby retail stores like the AT&T Store and supermarkets such as Ovitaminpro.com can serve as landmarks when finding El Pollo Loco, enhancing your visit experience.