Brand Certified
El Pollo Loco
4.1(953 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1923 Hwy 50 E, Carson City, NV
89701, United States
Certified by El Pollo Loco • Mar 01, 2026
(775) 885-2500
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/nv/carson-city/1923-hwy-50-e
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Carson City,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.1
953 reviews
5 stars
480
4 stars
257
3 stars
94
2 stars
49
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like dry chicken and missing ingredients.
Customer Service
Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and poor management.
Cleanliness
Concerns were raised about cleanliness in the dining area and bathrooms.
Pricing
Many customers felt that prices were too high for the quality and portion sizes offered.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed while others noted issues with order accuracy and communication.
- FKFrexa KhieuFeb 10, 20261.0Took my online order for 50 bucks but the store was closed and under construction. The "GM" said they would refund me but as of this post nothing yet.
- MBManny BananasJan 11, 20261.0Prices aren't posted online.
- BGBart GeorgeDec 15, 20251.0I ordered the double chicken Taco salad . Which is 10dollars it is supposed to be the beautiful chunks of white meat with fresh avocado. This is what I received. Shredded chunks of chicken a half rotten avocado 🥑🤮.the person who made this must have at least taken a look at this. Absolutely no care for the customer at all . We all work hard for our money and to serve this to someone is absolutely ridiculous.
- RGRebecca GriffithDec 14, 20251.0"Manager" with the glasses and the hair braid is truly a horrible person.
- AGAngel GonzalezDec 6, 20254.0Muy bien muy bueno
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Carson City?
El Pollo Loco is open Monday to Sunday from 10:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Where is El Pollo Loco located in Carson City?
El Pollo Loco is located at 1923 Hwy 50 E, Carson City, NV 89701, US.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for their menu items.
Can I order food from El Pollo Loco using an app?
Yes, you can order through the El Pollo Loco app, available on the Apple App Store, or use their online order menu link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through for convenient service.
What nearby places can I visit after dining at El Pollo Loco?
Nearby places include Daisys Thrift Store for shopping, Dakine Motorsports LLC for motorcycle services, and Dirty Dog Dog Grooming for pet care.
Are there other Mexican restaurants near El Pollo Loco?
Yes, Nayami Tacos, a food truck specializing in Mexican cuisine, is located nearby for alternative dining options.
How can nearby transit or stores help me access El Pollo Loco?
Nearby retail stores like the AT&T Store and supermarkets such as Ovitaminpro.com can serve as landmarks when finding El Pollo Loco, enhancing your visit experience.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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