Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,085 reviews
5 stars
865
4 stars
126
3 stars
32
2 stars14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service experiences.
Drink Quality
Many customers enjoy the drinks, but there are complaints about incorrect orders and drinks being poorly mixed or watered down.
Speed of Service
Customers frequently mention slow service, with long wait times reported during busy periods.
Atmosphere
The atmosphere is generally positive, with many customers appreciating the friendly vibe and music, although some have noted a decline in staff enthusiasm.
Pricing
Prices are considered reasonable by many, but some customers express frustration over being asked for tips frequently.
- CLChristina LaBreeNov 17, 20255.0Omg I can't get enough! Golden eagle is a must try
- DHDri HixNov 8, 20251.0every time i order ahead and it’s either a freeze or iced it’s literally melted like i didn’t pay for a melted drink and why don’t they put it in the freezer or something but the overall story is that it’s always melted i’ll never order ahead again
- TWT WNov 8, 20251.0The talent was sub-par.
- FGFJ GlezOct 30, 20252.0So, Dutch Bros just like the lame starbucks. Uses weird names on regular brevage drinks ?. The female staff are Very Rude !. I regret leaving a TIP but, she insisted so much than keep the tip.
- RWRonald WeaverOct 22, 20254.0I've always loved Dutch Bros and the coffee is consistently great. However, I'm disappointed to say that for the first time ever, I experienced very poor customer service. A comment was made at the window that made me feel like I was "almost nothing" which was completely unexpected from a place I've always enjoyed visiting. I hope this was just an off day for the staff, but it definitely left a bad impression
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 1675 E. William St.?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android, or through their quick order link.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink choices at Dutch Bros Coffee?
Yes, options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and drinks made with decaf espresso are available.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal checks may vary by location.
Does Dutch Bros Coffee have a rewards program or birthday rewards?
Yes, by downloading the Dutch Bros app, customers can earn points on purchases and receive a free drink on their birthday through the app's rewards program.
Is delivery available for Dutch Bros Coffee orders at this location?
Delivery is not offered directly by Dutch Bros, but curbside pickup is available. Some third-party services may provide delivery.
What nearby stores or services can I visit before or after getting coffee at Dutch Bros?
Nearby, you can visit AutoZone for automotive needs, Carson Kids Dental for pediatric dentistry, and Yogurt Beach for frozen yogurt treats.
Are there nearby dining options close to Dutch Bros Coffee?
Yes, Port of Subs offers sandwiches nearby, as well as China East for Chinese cuisine and Nayami Tacos food truck serving Mexican food and smoothies.
What other nearby amenities are available around Dutch Bros Coffee?
You can find nearby services like Western Union for money transfers, The WheelHouse for bicycles and sporting goods, and Prestige Car Wash & Detail Center for vehicle care.